Ali Express — 5 items demand refund, i wait for 8 weeks already | |||
Hello, I am very unsatisfied about how aliexpress handles orders which never arrived etc and do not proceed to refund. Its known the shops do not get the money first etc. Although i believe aliexpress should guarantee a little bit of buyer's guarantee. Other platforms ebay (Etc) do offer this guarantee. It makes people doubt about the seriousness of aliexpress. I am a customer for over 2 years, have bought for a couple of hundred euros. I did by the end of september a bit more then 15 orders - 6 have never arrived. I got refund for one only, 5 i never got refund! And i disputed.. Pls check this. I would like to get my money back asap. So my account runs under the name chris clement, email [protected]@gmail.com Here are the different cases which need refund : the orders date from end of september! - order id [protected] / store name: singing with me store for 11, 23dollar - order id: [protected]/ store name: shop4638046 store for 23, 29dollar (I did contact/dispute aliexpress for this already weeks ago, it still says refund in progress, the object is out of stock) - order id: [protected] / store name: micomico store here the shop dispatched two items or two different backs and gave me only 1 only tracking number. One package arrived, seemingly unopened, i disputed, sent photos of package.. Never got refunded. So, the fleece jacket hasnt arrived and should be refunded 19, 06dollar. - order id: [protected] / store name: lilijasmi cashmere store 31, 34 eurosi ordered with this shop (Paid) found a better size in a different shop, so i had to cancel. I canceled quite swiftly. The order was not even shipped yet. I complained. Never got refund! Order id: [protected]/ store name: maocwee store 6, 73euros The cap has been delivered to a wrong address, althought the seller got right address from me. So i never got the product. I ask hereby full refund. The items i never got make more or less 100dollars i spent and never got back. That is unacceptable. I hereby ask refund! Sincerly yours, Christian clement Was this information helpful? | |||
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Ali Express customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I have ordered drone on aliexpress on 20th nov 2019 and the i have paid the amount as well through my sbi credit card but i have n't received the order details like order id and shipment etc
my account details:
login:rajan.[protected]@gmail.Com
mobile:[protected], [protected]
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my account details:
login:rajan.[protected]@gmail.Com
mobile:[protected], [protected]
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