Ali Express — Aliexpress - fake branded shoes

Address:560068
Website:www.aliexpress.com

I bought a nike shoes in aliexpress on december 2015. Since the quality of the shoes is very bad (Fake nike shoes) & the size is not matching, i opened a dispute with aliexpress, i raised a dispute with aliexpress but aliexpress finally closed the complaint & paid the amount to seller.
Aliexpress does not have english speaking customer care, only way is to contact them via chat, some times the customer care people send an email to seller by copying me in the email, even if i send email to seller there is no reply.

I need a refund and im ready to return the shoes, the shoe is not used, as it is as bought. Im ready to return the shoes but there is no responses from the seller and aliexpress (Alibaba) is not taking any actions, please help me!!
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Ali Express customer support has been notified about the posted complaint.
Dec 07, 2016
kadiyam's response
Hello sir My name is vivek kadiyam and I am from geedam I AliExpress 3 months ago I had a car, which I still have not got my order out geedam district dantewada c.g 494441

Last updated 17/10/2016

Time 19:16

Raipur rms (crc) received item at sorting centre

Dec 07, 2016
kadiyam's response
Tracking number RF[protected]CN
Complaint comments 

Comments

order no :[protected]
kadiyam's reply, Dec 10, 2016
My order number 78574052842299

Tracking number RF359754295CN
Order ID: [protected] View Detail
Order time & date: 22:05 Sep. 21 2016 is not delivered. & they are sending that your order is finished. they are not even send me details about delivery.
Last updated 17/10/2016 time 19:16

Where's my stuff, I have not yet received my address GEEDAM DISTRICT DANTEWADA C.G 494441

Please sir reply

My contact number [protected].. [protected]

Please please inform me
No means of goods per head again

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