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All India Institute of Medical Science [AIIMS] Complaints & Reviews

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Updated: Nov 4, 2025
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All India Institute of Medical Science [AIIMS] reviews & complaints page 68

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A
Anurenj S Kumar
from Ankola, Karnataka
Feb 26, 2019
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Address: Vishakom, PRA16, Padinjatil lane , Kumarapuram,Mcpo ,Tvm, Thiruvananthapuram, Kerala, 695011

This is to bring to your notice that i have applied for the aiims 2019 mbbs exam and i made the payment of rs.1500/- which was successful and my bank account was debited. Yet the aiims site is showing that the payment has not been made. When i am going to make the payment again, a message is coming as below: "a payment has already been initiated for the same reference number. Your request cannot be processed." as you see we cannot choose a centre without the acceptance of the payment. And it's been the 3rd day now. All centres in my state are over and now nearby states now.
Please do resolve this issue as soon possible. (Ps. I also tried contacting multiple times but to no reply)

Id u[protected]
Name anurenj s kumar
Phn [protected]
All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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    A
    ainaborang
    from Imphal, Manipur
    Feb 26, 2019
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    Address: Sri Aurobindo Marg, Ansari Nagar, Ansari Nagar East, New Delhi, Delhi, New Delhi, Delhi, 110029
    Website: mbbs.aiimsexams.org

    Sir,
    This is to bring to your notice that i have applied for the aiims 2019 exam and i made the payment of rs.1200/- which was successful and my bank account was debited. Yet the aiims site is showing that the payment has not been made. When i am going to make the payment again, a message is coming as below: "a payment has already been initiated for the same reference number. Your request cannot be processed."
    It would be most kind of you to look into the matter urgently so that i can complete the application and get the centre of my choice.
    I cannot proceed until and unless the payment is accepted.
    I have tried several numbers that have been provided without any success. I have even sent a mail to 'aiims. [protected]@gmail.com' but have not received any reply as yet.
    Kindly help me as i am worried and cannot concentrate on my studies. My gmail id is:
    [protected]@gmail.com
    All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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      A
      Anjum Kbddyt
      from Gurgaon, Haryana
      Feb 26, 2019
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      Double payment for one application
      Respected sir/madam,

      When i was filling the application form of aiims 2019 then at the payment step i made the payment from sbi debit card of rs.1500 and got the message from the bank that the transaction was successful but the site soon showed the error message and it got closed.
      The first transaction message shows at 10:08 on 25/02/2019

      When i made the payment from other bank debit card again then the amount of rs. 1500 was again deducted from my account and the amount which was deducted earlier was not refunded back.

      The second transaction message shows at 02:15 on 26/02/2019

      So it's a humble request please refund my money as soon as possible.

      Candidate name:- sanjum
      Registration id: u[protected]
      Email:- doi. [protected]@gmail.com
      Payment id: 20220880
      Transaction id: [protected]
      All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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        S
        Sumitboora
        from Jaipur, Rajasthan
        Feb 26, 2019
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        Sir/ madam
        My aiims form 2019 payment is deducted from my account but in form it shows payment is incomplete. Then i try to do again payment but it show payment is intiated from these refrence no. It cannot be processed. Im waiting from 3 days but it is not resolve. Please do something
        My form id :u[protected]
        Ruc : 8230039
        Sir/ madam please do something regarding these
        All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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          J
          Juhi03
          from Bhubaneshwar, Odisha
          Feb 26, 2019
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          I have made payment on 24.02.19 at 7.50 a. M for aiims final registration.
          Transaction reference no-352602
          Confirmation not yet received.
          It has since been 2 days.
          After that some of my friends filled the application and their payment confirmation received as soon as payment is made.
          But for my case it is not updated since last 2 days.
          Please let me know when it will be resolved.
          Choice of city is being reduced.
          Please confirm my payment.

          Email i'd - sarmistha. [protected]@gmail.com
          All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
          I have completed my basic registration for mbbs For final registration I have paid Rs1500 and money is debited from my bank account but form shows payment is not done please refund my fee Reg No. U[protected] please refund my fees

          no confirmation of aiims final registration payment - Comment #3362267 - Image #0
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            J
            Juhi03
            from Bhubaneshwar, Odisha
            Feb 26, 2019
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            Dear sir/ madam,

            I have made payment on 24.02.19 at 7.50 a. M for aiims 2019 ug final registration.
            1500 was debited from my account but i have not received any confirmation till today i. E. 26.02.19.

            I have sent mail. But no response.
            The customer care number is always busy.
            Please inform me what to do next.

            Please inform me.
            My email i'd - sarmistha. [protected]@gmail.com
            All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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              M
              Mukesh1020
              from Patna, Bihar
              Feb 25, 2019
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              Respected sir/madam,
              I was completing my aiims form payment on 22 feb., 2019. Money has been deducted from my account in favour of aiims during transaction. But when i logged in my account, i 5th step (Make payment) was incomplete. I tried to contact aiims via e-mails, helpline numbers but there is no response from there side. Now it is 25 feb. 2019. There is no update regarding payment. Please either proceed my payment or refund it as soon as possible so that i can pay again.
              My -
              E-mail - [protected]@gmail.com
              Mobile no. - [protected]
              Id - u[protected]
              Ruc - 8061886
              +2 photos
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                S
                Smriti rajput
                from Pinjaur, Haryana
                Feb 25, 2019
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                I was filling my application form but at that time of making payment, amount was withdrawn from my account but they are showing that "your payment has been initiated...". It's about 2 days but till now my payment is not completed. Please check it and give me some solution to my problem. Last time also my form was rejected but this time i do not want to let it happen. Please help me...
                All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
                My problem is solved.thank god and u too.
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                  P
                  Prem rengaraj
                  from Chennai, Tamil Nadu
                  Feb 25, 2019
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                  Address: New Delhi, Delhi, 110608

                  Sir/mam
                  My name is Premchand.R. I have completed step 4 and paid the amount 1500 through Sbi debit card through SBI merchant on 24- Feb- 2019 3:35 pm IST. The money deducted from my bank account but it is showing that payment is not done. When i am trying to pay again it is showing that "a payment has already been initiated for the same reference number. Your request cannot be processed". Sir please tell me what to do because all nearby seats are being filled fast..I have also mailed to aiims.[protected]@gmail.com. But no response.

                  my reg id- U[protected]
                  +1 photos
                  Feb 26, 2019
                  Complaint marked as Resolved 
                  Hello Everyone, My problem has been resolved. I didn't get any response from AIIMS. i just checked my account at 10:00 pm today and it turned green on step 5. if your payment is not processed please wait for 2-3 days. It will be processed. Thank You
                  All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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                    A
                    Aashi soni
                    from Nathdwara, Rajasthan
                    Feb 25, 2019
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                    I am name sakshi soni. I applied for aiims exam and fill thw form when payment step is come, firstly i pay from internet banking and the amount is deducted but it still show incomplete step and then i pay from debit card and as same amount is deducted but step made successful. I want my money to be refund from my first transaction.
                    Candidate id : [protected]
                    All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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                      S
                      simran kaithwas
                      from Mumbai, Maharashtra
                      Feb 25, 2019
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                      Address: New Delhi, Delhi
                      Website: www.aiimsexam.org

                      Hello, sir
                      I have made the payment, my money has been debited to your account. I have got the conformation, but it is not proceeding for the final step"it is showing money has been transacted by this number you cannot make further transaction by this number"
                      And it is showing [server-4]
                      Please help me out
                      Name - kaithwas simran shailesh
                      Uid no. - u[protected]
                      All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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                        B
                        Barika Khalidi
                        from Mumbai, Maharashtra
                        Feb 25, 2019
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                        Address: Mumbai, Mumbai City, Maharashtra
                        Website: aiimsexam.org

                        I have completed till step 4 that is qualification and then I made the payment twice, both the time the payment was successful and the sms was received from the bank too. Still the status of payment is incomplete.I have tried calling the helpline no. And I have sent an e-mail too but there is no response. Is anyone else facing the same problem and can someone suggest any solution to this?
                        All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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                          Bharat Bidhuri
                          from Gurgaon, Haryana
                          Feb 25, 2019
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                          Address: H. No.-668,mehla mohalla, madanpur khadar, sarita vihar, 110076

                          Sir during final registration my payment amount has got deducted from account. But after that i got myself redirected to login page and not able to complete my registration process. If this thing going to cost me a lot of time and duting this period the seats are just getting decreasing day by day. I want to the solution so that i could proceed for registration.. During this period i cant afford myself to have this kind of stress on my head, it could lead to wastage of precious limited time. Pleas hepl me..
                          All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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                            C
                            CHANDRA bna
                            Feb 25, 2019
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                            Sir,
                            This is to bring to your notice that i have applied for the aiims 2019 exam and my registration id is [U[protected]], name Rajnish kumar . I made the payment of rs.1500/- which was unsuccessful and my bank account was debited. Yet the aiims site is showing that the payment has not been made and refrence no is [protected]. When i am going to make the payment again, a message is coming as below:
                            "sorry we can't process your transaction pls try later."
                            It would be most kind of you to look into the matter urgently so that i can complete the application and get the centre of my choice.
                            I cannot proceed until and unless the payment is accepted.
                            I have tried several numbers that have been provided without any success.
                            Kindly help me as i am worried and cannot concentrate on my studies. My gmail id is:[protected]@gmail.com
                            +3 photos
                            All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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                              R
                              Rubasree
                              from Melur, Tamil Nadu
                              Feb 25, 2019
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                              Address: 893 A,S.M.Nagar, 625106
                              Website: www.aiimsexam.org

                              Sir,
                              I have applied for the aiims 2019 exam and my, name is Rubasree E. I made the payment for aiims final registration and the fee amount of Rs 1500 is also debited from my bank account. Yet the aiims site is showing that the payment has not been made. I have also tried to make a second payment, but i am ended with the below message,
                              "a payment has already been intiated for the same reference number. Your request cannot be processed."
                              It would be most kind of you to look into the matter urgently so that i can complete the application and get the centre of my choice.
                              I cannot proceed until and unless the payment is accepted.
                              I have tried to call aiims helpline number but did not get any help. I have also sent a mail to 'aiims. [protected]@gmail.com' but have not received any reply as yet.
                              Kindly help me as i am worried and cannot concentrate on my studies. My gmail id is: [protected]@gmail.com

                              My registration no is U[protected]
                              All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
                              Feb 25, 2019
                              Updated by Rubasree
                              I have done my payment 3 days ago but the step is not completed till now. Kindly please help me in this regards.
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                                N
                                Nishu Raheja
                                from Ambala, Haryana
                                Feb 25, 2019
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                                Sir/Madam,
                                This is with reference to a student who is appearing at AIIMS MBBS exam 2019.
                                Student name: NISHU
                                Date of Birth: 25 AUGUST 2001
                                Basic Registration ID:U[protected]
                                Basic Registration Date: 02/12/2018
                                RUC: 8227306
                                Mobile No: [protected]

                                I have made the payment of ₹1500 on 23/02/19 through SBI payment option via visa debit card and the amount has been deducted from my bank account. Yet the AIIMS site is showing that the payment is due. When I am trying to make the payment again, a message is displayed as below:
                                "A payment has already been intiated for the same reference number. Your request cannot be processed."

                                I would humbly request you to kindly look into the matter at the earliest so that I can complete my final registration. I am not able to move further into the next steps as the site is displaying that step 5 (making of payment) is incomplete.

                                I have also attached the screenshots of the deduction message from SBI bank account and also the message that is displayed on the screen regarding the payment error.

                                Thank you,

                                Yours faithfully,
                                NISHU
                                All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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                                  A
                                  Anurag Tushar
                                  from Delhi, Delhi
                                  Feb 25, 2019
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  Sir,
                                  On 24/02/2019 i fill final registration and done payment by my sbi credit card but after i proceed the alert sign show and it's been written on screen that you payment has intiated on same reference no and next step not procced. Plss do something. The money got debited from my SBI bank account.
                                  My Name- Anuraag kumar
                                  Aiims ID- U[protected]
                                  Please help me out otherwise all the city's seats will be taken. I look forward to your actions.
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
                                  Dear Anurag Tushar,

                                  Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 123489 in your mail to enable us to address your concern on priority.
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                                    preetikumari2019
                                    from Mathura, Uttar Pradesh
                                    Feb 25, 2019
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                                    Address: Nalanda, Bihar, 803115

                                    We have made payment two time and amount is debited from my account. But the student dashboard is still showing payment incomplete so can not go for next step to complete the form.
                                    Now i am trying to pay third time then portal alert message shows while payment "A payment has already been initiated for the same reference number. Your request cannot be processed.
                                    I have even sent a mail to 'aiims. [protected]@gmail.com'. and also call many times no this number "[protected]" always getting busy.
                                    Please make a quick solution regarding the issue in my payment so that I can complete further steps.
                                    All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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                                      J
                                      Jomon Raju
                                      from Bengaluru, Karnataka
                                      Feb 25, 2019
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                                      Sir,

                                      I am writing this email to raise a payment issue. I have paid my AIIMS MBBS registration fees of Rs.1500 using my SBI debit card on 23rd February 2019(06:26 pm ). But my payment is not yet received. The site still shows that payment is yet to be completed. So sir please look into this issue. I like to get the money refunded.

                                      Name : JOMON RAJU
                                      Registration ID : U[protected]
                                      +2 photos
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                                        S
                                        Subhahish Barui
                                        from Kolkata, West Bengal
                                        Feb 25, 2019
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                                        Address: New Delhi, Delhi

                                        I have completed successfully the basic registration & got the ruc also. My ruc is 8050414. On 24th feb, i have completed payment of fees for 1500/- through axis bank cc & i have got the confirmation massage from my bank also that the amount has been debited. But after making the payment, within a while the screen directed to the home page & i am not being able to choose the center or complete the further process to complete registration.
                                        I am also trying to call in the number provided in the aiims portal, but it;s not working. The mail id which has been provided in the portal is also non responsive. We can't understand where we shall move or what is the next process. Please help us to complete the registration to let our ward a chance to sit for the exam.
                                        All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
                                        I too facing the same problem. Can u please tell me what should i do to complete my application form.?
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