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All India Institute of Medical Science [AIIMS] Complaints & Reviews

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Updated: Nov 4, 2025
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All India Institute of Medical Science [AIIMS] reviews & complaints page 69

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M
mansi@saxena
from Amet, Rajasthan
Feb 25, 2019
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Website: [email protected]

Dear sir,
While completing final step of my aiims registeration when i adopted payment through SBI credit card my payment was done from my side but it was showing that payment step is incomplete and also showing that " payment has already been initiated for the same reference number request cannot be processed " . and the amount was deducted from my account and afterwards when on cyber cafe i pay through net banking that step was completed but there was a total of 3000 rs. gone from my side i request you to refund amount of rs 1500 to my sbi credit card as soon as possible... ID: U[protected]
Mansi saxena
Aug 7, 2021
Complaint marked as Resolved 
All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 123493 in your mail to enable us to address your concern on priority.
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    VIVEK NARAYAN DAS
    from Bhubaneshwar, Odisha
    Feb 25, 2019
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    I have submitted a fee of 1500 on user id-u[protected], name - vivek narayan das showing a payment has been initiated with the same reference number. Please kindly resolve the problem and make me complete my further steps. Payment made on 24th feb. Please make a quick solution regarding the issue in my payment so that i can complete further steps. Please respond and resolve the problem quickly.
    All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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      M
      Maq143
      from Aurangabad, Maharashtra
      Feb 25, 2019
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      I have made the transaction of 1500 Rs as payment for AIIMS MBBS 2019 exam on 22nd February 2019 via SBI payment option through my canara bank debit card and it has been deducted from my account.But I am unable to access the 6th step and not able to complete my application.It shows an error saying “A payment has already been initiated from this reference number.Your request cannot be processed”. There is an option below saying "click here to abort the transaction" when i clicked its showing error 405.
      It is causing me great delay for the city selection and I am unable to select the city of choice as exam center.

      I tried the payment again through various gateways, internet banking, debit card but it is not working.

      AIIMS exam toll free number [protected] is always busy as well as email send on aiims.[protected]@gmail.com is unanswered.

      I kindly request you to resolve this issue as soon as possible and initiate necessary action.

      Thanks & best regards.
      Ali
      Registration ID:U[protected]
      All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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        V
        Vaibhav Dwivedy
        from Mumbai, Maharashtra
        Feb 25, 2019
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        Address: New Delhi, Delhi

        Sir/madam,
        This is with reference to a student who is appearing at aiims mbbs exam 2019.
        Student name: vaibhav vats dwivedy
        Date of birth: 21 nov 2001
        Basic registration id: u[protected]
        Basic registration date: 23/12/2018
        Ruc: 8252694
        Mobile no: [protected]

        I have made the payment of ₹1500 on 24/02/19 at 10:55 pm through sbi payment option via visa debit card and the amount has been deducted from my bank account. Yet the aiims site is showing that the payment is due. When i am trying to make the payment again, a message is displayed as below:
        "a payment has already been intiated for the same reference number. Your request cannot be processed."

        I would humbly request you to kindly look into the matter at the earliest so that i can complete my final registration. I am not able to move further into the next steps as the site is displaying that step 5 (Making of payment) is incomplete.

        I have also attached the screenshots of the deduction message from sbi bank account and also the message that is displayed on the screen regarding the payment error.

        Thank you,

        Yours faithfully,
        Vaibhav vats dwivedy.
        Contact no. [protected], [protected]
        +2 photos
        All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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          S
          Sameer845
          from Patiala, Punjab
          Feb 25, 2019
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          Sir,
          I have applied for the aiims 2019 exam. I made the payment of rs.1500/- on 22 feb 2019 which was successful and my bank account was debited. Yet the aiims site is showing that the payment is incomplete. When i am going to make the payment again, a message is coming as below:
          "a payment has already been intiated for the same reference number. Your request cannot be processed."
          It would be most kind of you to look into the matter urgently so that i can complete the application and get the centre of my choice.
          I cannot proceed until and unless the payment is accepted.
          I have tried helpline numbers that have been provided but number are always busy. I have even sent screenshots of successfull payment message and my registration id to 'aiims. [protected]@gmail.com' but have not received any reply as yet.
          Kindly help me.
          My gmail id is : [protected]@gmail.com
          All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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            J
            JagritiSharma
            from Noida, Uttar Pradesh
            Feb 25, 2019
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            Address: AIIMS DELHI, New Delhi, Delhi, 201007

            I payed my aiims registration fees of 1500 on 24/02/2019 on sbi page, it got debited but the login page is still showing it as your payment is initiated so i waited for one day but its still showing initiated so i paid it again on india govt. Portal through aiims it also got debited but none of them is successfull my delhi ncr seats are going to be comletely filled i am worried sick.
            Please help me the payment option is still showing to fill but i have filled it not once but twice. I tried contacting your customer care but its showing busy please help me
            All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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              P
              Priya Kumari 7071
              from Muhammadabad, Uttar Pradesh
              Feb 25, 2019
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              Sir/ma'am
              I am priya kumari

              Registration id is u[protected]

              I have made a successful payment for aiims registration 2019 of 1200 rupees on 23/2/2019

              My registered email is [protected]@gmail.com

              The transaction is not showing on my dashboard

              I am unable to proceed with the registration

              The seats are filling fast

              The payment portal shows that

              "a payment has already been initiated from the same reference number. Your request cannot be processed"

              Please help
              +1 photos
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                C
                Chandrahash
                from Gurgaon, Haryana
                Feb 25, 2019
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                Address: New Delhi, Delhi, 203001

                Sir/mam
                My name is chandrahash. I have completed step 4 and paid the amount 1500 through obs debit card through sbi merchant. The money deducted from my bank account but it is showing that payment not done. When i am trying to pay again it is showing that "a payment has already been initiated for the same reference number. Your request cannot be processed". Sir please tell me what to do because all nearby seats are being filled fast...
                All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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                  M
                  MD juned khan
                  from Patna, Bihar
                  Feb 25, 2019
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                  Address: Katihar, Bihar, 854113

                  My sealf md juned khan my money is deducted but not successful my payment rs 1500 sbi mestro card please return my money sir... When amount is deducted than ask due to technical problem and cancel my payment but amount is deducted please return my money sir...
                  Reg no u[protected]
                  Unique - code - 8086713
                  Name - md juned khan
                  Email - [protected]@gmail.com
                  +1 photos
                  All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
                  Feb 25, 2019
                  Updated by MD juned khan
                  Please return my money sir...
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                    M
                    Manvi Malav
                    from Jaipur, Rajasthan
                    Feb 25, 2019
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                    Sir this is to inform you that i have registered my name for aiims exam 2019. My name is manvi malav and my registration number is u[protected] and my contact number is [protected]. I have a complaint regarding my payment of examination fees. I had to pay it twice because as soon as the 1st payment got over the site got crashed and i was made logged out from the site and when i logged in again i had to make the payment again and twice the money has been debited from my account and it's a humble request to you to refund my money which i had to pay twice.
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                      B
                      BenPrince123
                      from Basi, Punjab
                      Feb 25, 2019
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                      Resolved

                      Respected sir/ma'am

                      I am ben prince, id no:-u[protected]..

                      I was completing my final registration and proceeded to payment section.
                      I paid rs1500 with my axis bank debit card but on the next page it showed tht a technical error has occurred. But the amount is debited from my bank account but it does not show in my dashboard. It is again redirecting me to pay again.

                      Please let me know as soon as possible if the amount is paid to aiims or do i have to pay again.
                      If i have to pay again please let me know when will i be refunded.

                      I have mailed to the aiims email and have called in their number but no response is yet given;

                      Please help from this problem soon.

                      Ben prince
                      [protected]@gmail.com
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
                      Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                      BenPrince123's [Complaint's author] reply, Feb 28, 2019
                      Hi,
                      My Contact Number is : 9050995573

                      Ben
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                        D
                        Dedeeppya
                        from Chennai, Tamil Nadu
                        Feb 25, 2019
                        Resolved
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                        Resolved

                        I had made payment for final registration on 23.02.2018. And amount (1500/-) also debited from my account. But it is returned to the dashboard and saying sorry for the inconvenience we are unable to process transaction. Try again later. Because of this my registration is pending. I noticed that many people were having this issue from previous year. I also emailed to them what happened at last year by taking their email address from complaint board. They said at last they paid again and got accepted. But money is not refunded till now. I don't except such an unfair issue from an reputed institute. Respond us as soon as possible registration number:u[protected]
                        Feb 26, 2019
                        Complaint marked as Resolved 
                        It showed payment is made
                        All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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                          A
                          Adiharsh
                          from Indore, Madhya Pradesh
                          Feb 25, 2019
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                          Address: New Delhi, Delhi

                          Sir,
                          This is to bring to your notice that i have applied for the aiims 2019 exam and my, name is aditya sharma. I made the payment of rs.1500/- which was successful and my bank account was debited. Yet the aiims site is showing that the payment has not been made. When i am going to make the payment again, a message is coming as below:
                          "a payment has already been intiated for the same reference number. Your request cannot be processed."
                          It would be most kind of you to look into the matter urgently so that i can complete the application and get the centre of my choice.
                          I cannot proceed until and unless the payment is accepted.
                          I have tried several numbers that have been provided without any success. I have even sent a mail to 'aiims. [protected]@gmail.com' but have not received any reply as yet.
                          Kindly help me as i am worried and cannot concentrate on my studies. My gmail id is: [protected]@gmail.com
                          All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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                            A
                            Anamika Sha
                            from Muzaffarpur, Bihar
                            Feb 25, 2019
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                            Resolved

                            Sir,
                            This is to bring to your notice that i have applied for the aiims 2019 exam and my registration id is u[protected] and name anamika sharma. I made the payment of rs.1500/- which was successful and my bank account was debited. Yet the aiims site is showing that the payment has not been made. When i am going to make the payment again, a message is coming as below:
                            "a payment has already been intiated for the same reference number. Your request cannot be processed."
                            It would be most kind of you to look into the matter urgently so that i can complete the application and get the centre of my choice.
                            I cannot proceed until and unless the payment is accepted.
                            I have tried several numbers that have been provided.
                            Please help me. I am very worried.
                            My email id is : [protected]@gmail.com
                            Feb 26, 2019
                            Complaint marked as Resolved 
                            All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
                            Feb 25, 2019
                            Updated by Anamika Sha
                            My mobile number :[protected]
                            Hello sir,
                            My name is asmita de
                            Registration id-U[protected]
                            Ruc-8439516
                            Email-:[protected]@gmail.com
                            Sir I did my payment but it's not being shown in dashboard
                            Hence the payment option remains incomplete.
                            Thus I cudnt complete my registration
                            Sir plz help.
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                              S
                              shubham302
                              from Kaithal, Haryana
                              Feb 24, 2019
                              Resolved
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                              Resolved

                              Address: all india institute of medical sciences, New Delhi, Delhi

                              Hello sir,

                              This is to inform you that i have applied for aiims mbbs entrance exam 2019 and my registration id is [u[protected]] named jinny. I have successfully made the payment of rs. 1500/- and it has been debited from my account also. And till date aiims website is showing that payment has not been made yet and when i am going to make payment it is showing that payment has already been made. You are requested to look into the matter urgently and i want to make choice of city according to my comfortness and seats are reducind day by day

                              I have made payment successfully but on site it is not showing

                              Kindly help me out as i am very much worried and later on i have to study hard for the aiims exam
                              Mar 4, 2019
                              Complaint marked as Resolved 
                              done
                              All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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                                L
                                lekshmy2001
                                from Mavelikara, Kerala
                                Feb 24, 2019
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                                Address: Lord Krishna Bhavan , Edanadu P.O. , Chengannur, Alappuzha, Kerala, 689123
                                Website: mbbs.aiimsexams.org

                                Sir/madam
                                While doing aiims final regn, an error has occured during payment. It has been written "a payment has already made in this reference number. Your request cannot be processed." due to this i am not able to complete my regn. Plss do something. The money got debited from my sbi bank account but transaction yet not done.
                                Rgn no.:u[protected]
                                Unique code:8138065
                                All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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                                  jeetuiitn
                                  from Delhi, Delhi
                                  Feb 24, 2019
                                  Resolved
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                                  Resolved

                                  Sir/mam
                                  I am writing this on behalf of my sister, manisha kumari, registration id u[protected]. She had completed step 1 and paid the amount 1200 through net banking.

                                  The money deducted from my bank account but it is showing that payment not done.
                                  When we are trying to pay again it is showing that
                                  "a payment has already been initiated for the same reference number. Your request cannot be processed".

                                  Sir please tell me what to do because all nearby seats are being filled fast...

                                  We have tried several numbers that have been provided without any success. We have even sent a mail to 'aiims. [protected]@gmail.com' but have not received any reply as yet.
                                  Her gmail id is: [protected]@gmail.com
                                  +1 photos
                                  Feb 27, 2019
                                  Complaint marked as Resolved 
                                  After two days payment status updated by AIIMS
                                  All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
                                  Feb 24, 2019
                                  Updated by jeetuiitn
                                  RUC code :8175554
                                  Feb 26, 2019
                                  Updated by jeetuiitn
                                  Please Give us Update on This
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                                    Kabita Keshari
                                    from Sultanpur, Uttar Pradesh
                                    Feb 24, 2019
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                                    Address: New Delhi, Delhi

                                    While i was doing my final registration for aiims my 1500 got deducted from account and even registration was not completed. It want showing in the page that payment step has been completed. Then again 1500 deducted own it's own from my account when i wasn't trying or applying for the final registration. And i don't know how much it will deduct now. Please see to it. Total[protected]+1500) deducted. Take it seriously.
                                    Inr 1522.5 was spent on your credit card xx2601 on 24-feb-19 at aiimsothcrcard. Call [protected] (If in india) if you have not done this transaction.

                                    Inr 1522.5 was spent on your credit card xx2601 on 23-feb-19 at aiimsothcrcard.. Call [protected] (If in india) if you have not done this transaction.
                                    All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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                                      Rajnishbharatiya
                                      from Jodhpur, Rajasthan
                                      Feb 24, 2019
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                                      Sir,
                                      This is to bring to your notice that i have applied for the aiims 2019 exam and my registration id is u[protected], name rajnish kumar bharatiya. I made the payment which was successful and my bank account was debited. Yet the aiims site is showing that the payment has not been made. When i am going to make the payment again, a message is coming as below:
                                      "sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later."
                                      It would be most kind of you to look into the matter urgently so that i can complete the application and get the centre of my choice.
                                      I cannot proceed until and unless the payment is accepted.
                                      I have tried several numbers that have been provided without any success. I have even sent a mail to 'aiims. [protected]@gmail.com' but have not received any reply as yet.
                                      Kindly help me as i am worried and cannot concentrate on my studies. My gmail id is:
                                      [protected]@gmail.com
                                      All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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                                        A
                                        anjali.g.953
                                        from Mau, Uttar Pradesh
                                        Feb 24, 2019
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                                        This is to notify all those who are posting their refund complaints to aiims on this site.
                                        Actually some people are just misusing your provided information for online fraud. I also made a same type of complaint on 23/2/2019 regarding my aiims fee payment issue and using my provided email id one guy contacted me telling himself to be director refund of aiims named azhar malik. He asked about the details of debit card by which i made payment and thinking him to be the director refund of aiims a genuine person i gave him the details not realising that he is a fraud. But as soon as i realised i had to block my card.

                                        He called me by [protected] ; [protected]

                                        So, guys think twice if you get such kind of calls and report it as soon as possible
                                        If any official get to see my complaint please take some action regarding these kind of fraud running in the name of aiims refund.
                                        All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
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