Amazon.in — online transfer of money saying gst and tax

Address:	Rangareddy, Andhra Pradesh, 500018
Website:	AMAZON.IN

Hello, i have received a call from no. [protected] at 16.07 hrs on 03.10.2018 stating that i have won an gift of sony bravia 40"tv worth rs: 45999/- from amazon and to claim that gift i should purchase any one item for an amount of rs:5000/- but the payment should be done only through net banking or using bhim or tez app. I have selected symphony 12ltr cooler and paid an amount of rs:- 5399/- (Photo no 02) she send bill to my mail photo no. 03. Then the next day morning i have received another call saying that we are calling from amazon regarding your free gift and to receive that gift i should pay an amount rs:11999/- towards gst and insurance and this amount is completely refundable within minutes and only then the bill will be generated and i would get my products. I have paid the amount through online banking photo no 04 then the person said that the amount credited was on rs11989/-as online transaction fees has been deducted then again he insisted me to pay rs 12009/- to get refund of my amount then again i have paid rs:- 12009/- through online and this time also he said that my amount has not been credited and he insisted me to download tez app and from that app i should pay the amount of rs: 24008/- to get the total refund of rs: 48016/- and to get my money refunded i again paid the amount vide photo no 05 and the person told me to wright"gst refund from amazon "and i did the same but again the person said the person said that i have to type"gst refund from amazon.in" and insisted me to pay again but i refused to do so and requested to pay my money back. He said that he will contact to his higher officials and will contact me, but the person din't call me. The next day i. E on 04.10.2018 when i have called them they talked to me rudely and the customer care executive even scolded me. Then again i tried calling them then the same person received my call and said that i should pay the amount of rs:12009/- again to get all my amount refund from amazon.