Amazon.in — Regarding delivery of my product and bad customer service

Address:

Chennai, Tamil Nadu

dear sir/madam,

hi, i myself sakthi vel ph:([protected]) ordered an yuphoria (champagne gold) Ordered on 16 July 2015 Order#[protected].after ordered the product i got the estimation delivery date is 22/07/2015 to 24/07/2015 Friday. till 20/7/2015 the product is not been shipped then i contacted your customer care regarding this problem then they shipped my product.
then the estimation delivery date is changed to 24/7/2015 to 25/7/2015.again i called the customer care they not at all giving the proper answer.for more than 4 days its showing that Package has left the courier facility mewat, haryana, in.today i called your customer care people they told me that they itself can't track the package. this is not the proper answer.this is not a proper customer service..i have attached a photo proof.help me in this case.they are wating my time