[Resolved]  Amazon India — 24 days Over Still My money not refunded

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Chennai, Tamil Nadu

Hello sir/madam, I have ordered Nokia Lumia625 Mobile phone and Flip cover On Oct 21 on amazon.in In an Offer Rate.which i saw adv on Times Of india giving at offer price in amazon website. i paid rs 6999 through online for mobile and flip cover paid rs 249. But next day Oct 22nd I cancelled these 2 ordered..my Mobile ordered id is Order #[protected] and Flip cover ordered id ORDER #[protected] cancelled on Oct 22nd, i asked for Refund After 8 days on Nov 1st they said they have not recived the item to their centre.. Nov 5th chated with amazon customer they said they 5 to 10 days they will return my money they said ie, Nov 15 th they will return my money they said.. Nov 14 chated with them they saying still 4 days to wait to refund my amount, so i asked the seller contact number so that i can contact him directly But their answer was really SHOCKING TO ME ..the answer is they dont their seller mobile number, Amazon customer reply to me on nov 14th: CHAT ON NOV 14 TH Amazon Customer 08:51 AM IST Amazon(Amazon): Sorry to inform that we don't have their contact number. LIKE THIS ONLY AMAZON PEOPLE SAID TO ME ON ABOVE CHAT nov 14th they said 24 to 48 hours their customare care people will call me but still now no one called from amazon..iam really getting fear that these people will never return my money rs 6999 + 249 =rs 7248. over all 24 days over which i cancelled My Product still they are not refunding my money .. 24 days nearly one month they are talking to refund My amount.. Then How we can get money Back With knowing the Seller Information. Thank You