Amazon India — Account blocked without any reason

Address:East Godavari, Andhra Pradesh

Hi, I bought amazon gift vouchers worth 7k from giftxoxo. I placed an order of Yuphoria (order id:[protected] on 11th June. Within 20 mins i got a mail that my order is cancelled and amount is refunded back to amazon account. I tried to login, but to my surprise i cant login even after resetting password several times. I called amazon customer care, they said that my account is under hold. They asked to provide the credit card billing details which i used to place the order. I said that i placed order via gift cards . They said they will contact me within 24 hours. Two months passed and still my account is under hold. I called them nearly 20-30 times from the past two months . Every time they used to repeat the same old answer.
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your are right, i also faced same issue
i am also opening a case against them

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