Amazon India — Allowing unauthorized vendor & miscommunication issue

Address:

New Delhi, Delhi

Order #[protected] One iball slide performance series 3g 7271-hd70 tablet was gifted my brother in law (sister's husband ) to me on 10 Aug 2014, my order id:[protected] & order was send by vendor Office Shop Private Limited, Maharashtra. Now i was facing some technical issues in my Tab. I already had a word with Iball Service Center (Manufacturer of Tablet ) and they informed us below company is not authorized as per vendor list of iballl & this make our warranty void & we have to avail chargable service. My point is why you allow such vendors on your portal those are unauthorized . Secondly at the time of trasaction vendor name was written staples India & on our bill name was written Office Shop Private Limited, Maharashtra. Please explain the logic behind it. ? Please look into this matter. They are not ready to provide solution. Vivek Sharma [protected]