[Resolved] Amazon India — amount not credited in my account | |||||
I purchased one laptop (Acer aspire 3) amount of 28, 399. On 14th september from amazon, i paid rs10 as amazon pay and rest rs28, 389 of amount i payed using my canara bank debit card. And due to some reason i cancelled it. My order id is[protected]. As per there confirmation refund was issued on 14th september night and it should be reflected in my account under 5 days which end on 19th september but amount isn't credited in my account. I already talked to bank support and they told me until n unless amazon don't provide the refund how can they will credit into my account unless wait 45days : (How can i wait 45days it's not easy to stay without my savings money., amazon provide me three different reference number which is {rrn - 0io04naw0000k0fqmoby, refund reference # 106578, the authorization code refund reference number for the transaction is 30005492589257160192742.} and i already told this thing to bank but still same situation, i tried to call amazon india several times but every time they told me it's your bank. And bank told me there is nothing credited in my account even they can't find anything with this rrn. After that i call amazon they said they already issued on 14 september and repeating same things again and again, and canara bank also repeating same thing now i am fed up with amazon response so i am sending the proof of my account statement copy, some emails by amazon and my order summary, plz check the below attachment and help me as soon as possible. Statement link :- https://drive.google.com/file/d/1Axld8eVgjrz9uCnC3PT5jWJCb2wi3wAo/view?usp=drivesdk Was this information helpful? | |||||
Sep 27, 2019 Complaint marked as Resolved Amount credited thank you. Amazon India customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
I had ordered one product on Amazon. And Received the product ..on the Next day i had Returned the product.But till now the Amount is not reflected in my Account
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