[Resolved]  Amazon India — amount not credited in my account

Address:Muzaffarpur, Bihar
Website:amazon.in and canarabank.in

I purchased one laptop (Acer aspire 3) amount of 28, 399. On 14th september from amazon, i paid rs10 as amazon pay and rest rs28, 389 of amount i payed using my canara bank debit card. And due to some reason i cancelled it. My order id is[protected]. As per there confirmation refund was issued on 14th september night and it should be reflected in my account under 5 days which end on 19th september but amount isn't credited in my account. I already talked to bank support and they told me until n unless amazon don't provide the refund how can they will credit into my account unless wait 45days : (How can i wait 45days it's not easy to stay without my savings money., amazon provide me three different reference number which is {rrn - 0io04naw0000k0fqmoby, refund reference # 106578, the authorization code refund reference number for the transaction is 30005492589257160192742.} and i already told this thing to bank but still same situation, i tried to call amazon india several times but every time they told me it's your bank. And bank told me there is nothing credited in my account even they can't find anything with this rrn. After that i call amazon they said they already issued on 14 september and repeating same things again and again, and canara bank also repeating same thing now i am fed up with amazon response so i am sending the proof of my account statement copy, some emails by amazon and my order summary, plz check the below attachment and help me as soon as possible.

Statement link :- https://drive.google.com/file/d/1Axld8eVgjrz9uCnC3PT5jWJCb2wi3wAo/view?usp=drivesdk
+2 photos
Was this information helpful?
No (0)
Yes (0)
Sep 27, 2019
Complaint marked as Resolved 
Amount credited thank you.
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I had ordered one product on Amazon. And Received the product ..on the Next day i had Returned the product.But till now the Amount is not reflected in my Account

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19931
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information