Amazon India — careless service

Hi there,

I made an order in amazon, order no:[protected] which should be delivered on 19/11/2018. I received a message on 19th from amazon that says my order is delivered but it's not delivered yet and courier people are not answering for my calls. Few times they responded and courier boy told me to remind him later to deliver my order but he just left the town with the parcel. People trust amazon very much but they are bluffing the customers before they deliver and they are very careless with customer parcels and amazon must be careful with client parcel. Amazon must have professional courier people and amazon must send accurate product tracking information. They must make sure whether product is delivered or not before they sending messaged to the customers.

Amazon must give value to the clients moneytoo