Amazon India — Delivery fraud | |||||
Order id[protected]. Special delivery was supposed to happen on 12 june but it still hasn't happened yet. Delivery person has been disconnecting call. Today the guy was rude also stating that he won't delivery and do what ever i can. His words were "nahi karenge delivery, jisko email karna hai karo". Supervisor nikhil in customer service of chat, disconnected the chat stating that he cannot provide resolutions to me. I also asked him to email me the transcript but he hasn't done that yet. I have called the delivery person more than 60+ time and he either has been disconnecting the call or not picking up. When he finally picked up he said that delivery nahi hoga, aap email karo. While placing the delivery, i have an alternate address to leave the courier to, but the delivery person is not doing that. On 13th june at 7 pm, i get a message that the product has been delivered but that's a lie. I immediately called the delivery person and he confirmed that product is at his office and not been delivered. Amazon is doing fraud by taking my money and not giving me the product. Product is philips in-bt4200a/94 portable wireless bluetooth speaker (Blue). I have attached all screenshot of the call logs, messsages stating that product is delivered. Shabbir Was this information helpful? | |||||
|
Amazon India customer support has been notified about the posted complaint. Jun 14, 2017 Updated by Shabbircomp Today I got a text message that says the product is being returned to the seller .I also got an email that says it will be delivered today . To much confusion   | |||||
 2 Comments | |||||
Comments
I brought a good one smart phone from amazon.A few days back.But the phone is not okey.earphone is not working.jio sim is not working.Also airtel 4g is not working now.So many time i have called u.But they did not gave me write answer.they are confused me.i need refund.
Reply
I ordered a gift from usa to my brother in law, and on OCT 25 order(ORDER #[protected] shows delivered. unfortunately my father in law had a brain stroke and admitted to emergency on OCT 22, so my brother in law and every one are in hospital until today. I saw option as Delivered and thought they may have left package at apartment office or with security and apparently none happened.Today my father in law got discharged and my brother in law went home and enquired about package in apartment office and every one of his neighbors and no one had it.
i chatted with amazon customer service and their answer is its outside return policy window and they cant help.
Amazon india is such a fake and my money is gone and the purpose i sent that package is not served .. as a customer i am helpless . Hopefully some forums like you can get me some help
i chatted with amazon customer service and their answer is its outside return policy window and they cant help.
Amazon india is such a fake and my money is gone and the purpose i sent that package is not served .. as a customer i am helpless . Hopefully some forums like you can get me some help
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
7%
Complaints
19931
Pending
0
Resolved
1458
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
View all Amazon India contact information