Amazon India — Didn't get cash back on citi bank credit card-For the Order Purchased

Address:Medak, Andhra Pradesh, 502319
Website:www.amazon.in

Hi Team,

I Placed order in the month of October using mobile app and Payment was made using Citibank credit card as per the offer 10% additional cash back for the order is not credited to my Citibank account. The same has been escalated to the team, but no resolution is provided.

I called to the customer care several times and every time they say we need 24-48 hours for the resolution but till date the cash back is not credited to my credit card.

The Order Number #[protected]
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Sir we are bye two redmi mobiles in your site
1)order no[protected]
2)order no[protected]
at site 15% cash back 11999+11999=23998.
but cash back recevied my credit card 2000/- only
please pursue the complent. order copies are attached mail

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