Amazon India — gordania bomber series men's slim fit zipper design jacket (large)

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I purchased gordania bumber series men's slim fit zipper desgn jacket (Large) ₹2909 from amazon on 25/01/20118 and done full payment by debit card but order was returned on 30/01/2018 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no.
The authorization code (Refund reference number) for the transaction is 723824.
But customer service is saying they can file nothing like charge dispute file and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do... So plz solve my problem...

Dear sir,
I have not recived my refund of rupees -2909 been processed on[protected]. From amazon.
Amazon has provided me with refund refrence number for the transaction which is 723824.
Please take emideat action on this.
A/c-[protected].
Name-mahendra chaurasiya.
Thanku.
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Amazon India customer support has been notified about the posted complaint.
Jan 31, 2018
Kosuru Gopala Krishna Murthy's response
Order ID: #[protected]

Sir I have purchased one Morpho safron 1300E2 on[protected] and returned on[protected] through courier boy Rajahmundry Mr.Veerababu so far I have not received either devise or amount
previously i made a complaint to you ut so far i have not received any reply fro the authorities
my order dt.[protected] Dt.[protected] and returned on[protected]
reply is awaiting soon
Feb 05, 2018
Karthik Mummadi's response
.
Complaint comments 

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I have ordered one plus 5t mobile on 1st feb 2018 and got delivered on 5th feb 2018 and when i opened the box i found a surf excel soap instead of mobile

I am purchase a prestige cookware on 19 Jan 2018.but this product was canceled by Amazon and then given a daed line 2 feb2018 your is refunded.this amount is 1250 Rs. Amazon customer service representative was your reference id generated.so asking to the bank we are not responsible.my Amazon account id shivam Kumar kushwaha.mobile no.[protected]

Sir I have purchased one Morpho safron 1300E2 on[protected] and returned on[protected] through courier boy Rajahmundry Mr.Veerababu so far I have not received either devise or amount
previously i made a complaint to you ut so far i have not received any reply fro the authorities

reply is awaiting soon

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