Amazon India — i am complaining about the refund which i have not received yet from amazon prime video.

Address:Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.

I was on 30 days free trail on amazon prime membership from[protected]. On[protected] they subscribed me into the yearly package of rs.999. I immediately requested for cancellation of the package. The package was cancelled but the amount did not get refunded into my canara bank account. When i complaint about the matter to the customer care service, they informed me that from their side the amount has been refunded and will be showing in my account within a few business days. Along-with that they have also send reference id code which shows that amount has been generated from their side but is not reflected into my bank account. Here i will attach the snaps of the email send by amazon. It will be helpful if the needful actions are carried out as soon as possible.

Indrani mazumdar
Email address - indrani. [protected]@gmail.com
Phone no - [protected]
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19938
    Pending
    0
    Resolved
    1459
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information