Amazon India — i did recharge from amazon pay my balance is deducted but recharge is failed. now they aren't giving my refund back | |||
Dear sir, My name is deepak email id is [protected]@gmail.com which is registered with amazon. My amazon account is on hold from last 6 months. Reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order. But last week by amazon pay i did a mobile recharge of 499. They deduct my money from bank but after that i got email from amazon “your order has been cancelled ” they cancel my recharge. They didn't send refund to my account . I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong. I also try to fax my own credit card details but fax no which they given give transmission error and fax not sent, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request. Was this information helpful? | |||
Amazon India customer support has been notified about the posted complaint. | |||
1 Comment | |||
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I have received wrong item but delivery boy not take the item
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