Amazon India — Ifb fully automatic front loading washer 7kg | |||||
S K VERMA having Account mail gokuneelabh245 gmail.com had booked IFB SERENA SX FULLY AUTOMATIC WASHER 7Kg on 29062017 Rs.28500 order No.[protected] under preGST sale. I paid the amount through SBI net Banking Details:Accoun no. [protected] IFSC CODE-SBIN0010440. After receiving delivery on 01072017 I called technician on 02072017 he found different product as IFB AQUA VX 6Kg I at once sent the details to replace the product but rejected for replacement butf refund Since this is the clear cut case of cheating because the rate of same product has enhanced after PostGST.Who will be responsible for sending different product. I was dire need of product so I purchased it through offline for more amount as 31990 more than Rs 2500 through BAJAJ Finance Card as the amount could not reverse where as I purchased through Net Banking. Hence, I request you to please pay the difference immediately or I will be forced to take up the matter to higher authorities such as CONSUMER FORUM or COURT OR ANYWHERE. SUSHIL KUMAR VERMA CONTACT NO. [protected] susais29.[protected]@rediffmail.com Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Sir,
We sincerely apologize for all the inconvenience caused to you. The product is purchased from other seller on Amazon and it’s not delivered through IFB branch office.
You need to contact your seller on Amazon or directly on Amazon customer care regarding replacement.
Again regret the delay and inconvenience caused.
Regards,
IFB APPLIANCES
We sincerely apologize for all the inconvenience caused to you. The product is purchased from other seller on Amazon and it’s not delivered through IFB branch office.
You need to contact your seller on Amazon or directly on Amazon customer care regarding replacement.
Again regret the delay and inconvenience caused.
Regards,
IFB APPLIANCES
7%
Complaints
19931
Pending
0
Resolved
1458
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
View all Amazon India contact information
Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience
Regards,
IFB APPLIANCES