Amazon India — Ifb fully automatic front loading washer 7kg

Address:201005
Website:www.amazon.com.in

S K VERMA having Account mail gokuneelabh245 gmail.com had booked IFB SERENA SX FULLY AUTOMATIC WASHER 7Kg on 29062017 Rs.28500 order No.[protected] under preGST sale. I paid the amount through SBI net Banking Details:Accoun no. [protected] IFSC CODE-SBIN0010440. After receiving delivery on 01072017 I called technician on 02072017 he found different product as IFB AQUA VX 6Kg I at once sent the details to replace the product but rejected for replacement butf refund Since this is the clear cut case of cheating because the rate of same product has enhanced after PostGST.Who will be responsible for sending different product. I was dire need of product so I purchased it through offline for more amount as 31990 more than Rs 2500 through BAJAJ Finance Card as the amount could not reverse where as I purchased through Net Banking. Hence, I request you to please pay the difference immediately or I will be forced to take up the matter to higher authorities such as CONSUMER FORUM or COURT OR ANYWHERE.

SUSHIL KUMAR VERMA
CONTACT NO. [protected]
susais29.[protected]@rediffmail.com
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Amazon India customer support has been notified about the posted complaint.
Jul 16, 2017
Updated by susais29.2015
I once again post my complaint reg. loss of Rs.2500 but the e retailer did not mention about loss during comment. Hence I request humbly to compensate the amount of Rs2500 which I paid during purchase IFB WASHINH MACHINE. IF THE AMOUNT IS NOT COMSENTATED OR GIVEN TO ME IWOULD CONSIDER IT WAS A CHEATING AND IN FUTURE I AS WELL AS MY COLLEAGUES FRIENDS AND RELATIVES WOULD NEVER PURCHASE FROM SUCH A FRAUD E RETAILER.

SUSHIL KUMAR VERMA
PH NO [protected]
Complaint comments 

Comments

Dear Sushil,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Dear Sir,

We sincerely apologize for all the inconvenience caused to you. The product is purchased from other seller on  Amazon  and  it’s not delivered through IFB branch office.
You need to contact your seller on Amazon  or directly on  Amazon  customer care regarding replacement.
Again regret the delay and inconvenience caused.

Regards,
IFB APPLIANCES

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