Amazon India — item delivery period not as mentioned & item stationed at one place

Address:

Hyderabad, Andhra Pradesh

Hi,

I am located at Gurgaon, Haryana. I want to order item from a seller who is located as nearby to deliver within 2-4 days. But there is not mention of seller location even could know reviews, ratings, feedbacks and selling period on Amazon.

Later, Ordered a Panasonic SR-WA10H(E) 450-Watt Automatic Cooker with Olympia Industries Ltd seller as it guaranteed one day delivery and did not mention any special subscription. Once placed the order the delivery period change upto 7 days which is to pass wrong information to the customers.

Now ordered on 28th Oct with guaranteed 1 day delivery, the courier tracking status show the item stationed in one place for last 3 days, 30 Oct - 1 Nov, Tracking ID[protected]. Kindly do the needful to deliver in time or cancel the order. There is no contact point and the chat service only allow to select an answer as of talking to AI.

Kindly check the attachment screenshots.

[protected]@gmail.com