Amazon India — lenovo l420 14.1 inch laptop (certified refurbished) | |||||
I ordered lenovo l420 14.1 inch laptop (Certified refurbished) product from amazon on 5th aug 2018. I received laptop on 11th aug 2018. Product having 6 months warranty thus i have registered for the same on 13th aug 2018. I was busy on leave for week so i had not used my laptop post 13th aug. When i came back from leaves i found that laptop is not working properly (Laptop was not getting started) and then i complained to seller through whatsapp on 25th aug 2018. Please refer attached screenshot given in the attachment. After multiple follow ups laptop repairing center had taken my laptop and returning back after long time. Even after repairing we faced same problem and same had been highlighted to concern team. But now we are not getting any response from seller (Laptop repairing center). Since i am having full faith on amazon services that's why i choose to take refurbished laptop from your site only. But now i felt really disappointed with the product that i received from seller. I am suffering from the last 4 months and i didn't get the positive response from seller. As per the product description in amazon product having 6 months seller or brand warranty. (Please refer attached product description screenshot for the same). Thus i would like to request you (Lenovo care & amazon) to refurbish my product and provide me the new laptop or laptop with no problems. Please find the details of product order through amazon:- Amazon order details:- Product:- (Certified refurbished) lenovo thinkpad l420 14.1-inch laptop (2nd core i5 2520m/4gb/320gb/window 7 pro 64 bit/integrated graphics), black Order placed: 5 august 2018 Order number:[protected] Order total: 15, 999.00 Invoice number: in-139 Sold by:-fizzics_india Note:-if i will not receive any update on this mail then i have to take legal action for this issue. Thanks & regards Avinash k Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
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