[Resolved]  Amazon India — locked my amazon account

Address:

saheer, ellikkal mobiles, near chemmannur jewellery, edakkara, 679331, Malappuram, Kerala, 679331

Dear sir,
My name is saheer email id is [protected]@gmail.com which is registered with Amazon. My Amazon account is locked from 5 nonths Reason is that i placed a order on Amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is locked . I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on address - [protected]@amazon.in and [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] . I also try to mail my own debit card details, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request, order placing tine im using amazon pay balance, thats failed automatically refunded that, but also available that, rs 5999..cant recharge any other option, totaly failed, how can use use my pay balance, because amount rs 5999 is zestmoney voucher, the voucher already redeemed in my amazon account, cant move another account, please unlock/unholdmy account
phone [protected]
mail - [protected]@gmail.com