[Resolved]  Amazon India — Lost ordered item during transit and it is showing delivered.

Address:	713203
Website:	amazon.in

I did not receive the mobile phone. I think the item has been misplaced by courier service. I already contacted the amazon india customer care but there is no response.

I ordered the Leeco coolpad cool1 mobile phone priced Rs.13999 on 09/01/2017 from amazon.in. Order ID is[protected]. I had paid for the item by net banking at the time of order. The item was scheduled to arrive on 12/01/2017 but it did not arrive. I called amazon customer care, they said it will arrive soon. On 14/01/2017, a message came in my amazon.in account that item was delivered on 14/01/2017 but I had not received the item. I inquired the neighbors but no one had received the item. I called amazon customer care again about misplaced /stolen delivery but they have not taken any action yet. I have not received the ordered item nor have I been refunded my money till 22/01/2017. Please take action and help me get the item or get my money refunded.

url of this item is- http://www.amazon.in/Coolpad-Cool-1-Silver-4GB/dp/B01FM7JZYW?ie=UTF8&psc=1&redirect=true&ref_=od_aui_detailp...⇄

My amazon.in ID is [protected]@yahoo.co.in and registered mob.no is [protected].