Amazon India — Mobile phone Redmi Note 3 issue

Address:Bhilwara, Rajasthan, 311001

Hi, I bought a Redmi note 3 phone from Amazon with the order no.[protected] and it got delivered on 09 Oct 2016. This phone start creating problem on the first week of purchase as the battery draining within 5 hours. Also in this phone I am unable to switch to multiple apps. When reported this issue to Amazon then they asked to contact to Xiaomi and when contacted to Xiaomi then they asked to contact to Amazon so I am moving back and forth ... I am unable to reach to the right team who can repair this phone, very poor experience

regards
Mahesh K Gabharani
order no[protected]
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