Amazon India — No pickup product and no provide my refund ya replacement

Order ID:[protected] Reg mobile no with company: [protected] Consumer on 12 Sep 2021 ordered a Apple Iphone 11 from company website by paying INR 50, 999/- but on 15 Sep 2021 he got the Sony Xperia phone inside the box for which he complained to company on the same day. But company denied for the resolution stating that they had sent correct product. He wants the company to provide replacement with correct product or refund the amount paid as soon as possible.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19931
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information