Amazon India — nokia 6 services

Address:	Mumbai City, Maharashtra, 400106
Website:	Amazon

I booked 2 nokia 6 phone and make payment with credit card but ur payment gate way not accepted the payment.
Both the time money debited from my credit card but not confirmed my order.
Relating to this issue. I call customer care and told that i am unable to do payment.
With credit cards.
He just told me that we initiated cod option on your order.
At that time my order confirmed.
As i know that if payment not made with in 24 hours order will cancel.
But customer care told me that cod is confirmed.
So i do not go for payment option.
But after some time.
I got sms ur order cancelled.
How this happened with me.
If it customer representative clearly told me cod is intiated and fill the form.
This is very very bad service from amazon. For this we check my call with ur customer representative.
If he clearly told me if payment not made. Do other way.
Then i used netbanking. Debit card.
For making payment. So my order never cancelled.
But ur customer representative clearly told me that cod is available on your order. So it's not my mistake.
And if order is confirmed on cod.
Then how??
Amazon cancel my oredr.
This is very ridiculas service from amaon.
So. This is mistake done from ur side.
So i request you don't cancel my order of nokia6
Thanks
Regard
Nikhil kolhe
Nik. [protected]@gmail.com
[protected]