Amazon India — Ordering something in Amazon and getting delivered on time is a nightmare.

Address:Kolkata, West Bengal

Can you imagine a situation when you long time dream comes true moment turns in a freaking nightmare. Amazon India just made that possible for me. I ordered couple of Lumia phones for both my parents on their independence sale. Now the delivery times of both the phones was given as a week's time. I happen to live in the heart of a metropolitan city and yet they are taking a weeks time to deliver. Moreover they have somehow managed to partner with this fine courier service Aramex, which was not able to find my house in in Kolkata, where hundreds of online delivery was made in the past. I mean, seriously!!! A simple Google map search of my address pinpoints the exact location location of my building. So after numerous long waiting calls I gave them an updated address by which I am pretty sure a blind person will be able to reach my house. Apparently, even after a complete week's time, they are "Facing some issue" with the delivery and will be delayed. Now I wonder if it is some marketing policy by Amazon to force the customers towards their one-day delivery scheme! If so, the IIM heads sitting in Amazon have found the perfect technique to piss people off. An 88 billion dollar industry with 20 years of experience in online retailing has devised a perfect way of ruin my dream come true moment. Thank you Amazon for this experience. Rest assured, the next time I order anything online, you would be the last place that would cross my mind.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19931
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information