Amazon India — payment not credited to bill vendor

Address:Mumbai City, Maharashtra, 400705

Hi

I have paid 2 of our landline bill via amazon on 13th of december but still the vendor didn't get the money from amazon while amazon has instantly debit me for the payment. So i paid directly to the vendor due to the reason for uninterrupted service supply. Below is the details of my two order.

Order no[protected] for bsnl landline payment of inr 4935.
Order no[protected] for bsnl landline payment of inr 2858.

Please reverse the amount instantly into my amazon pay. Because on 15th i paid to the vendor directly.
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My refund from Amazon India amounting to 549 rupeeshas not been transferred to my Canara bank account at Madhapur branch, Hyderabad, though they have provided me with a refund number claiming they have already done so. Please help.
SaptarshiDeb's reply, Nov 30, 2018
My refund from Amazon India has not been credited to my Canara bank account at Madhapur branch, Hyderabad yet, although they have sent me a reference number, 178601. The amount should have reflected be 28/11/18. The bank seems to provide no information on the refund.
I have ordered samjung j2 mobile on amazon on oct 16 and paid it through debit card in advance, order did not got delivered and now amzon is not crediting my amount even after multiple calls.

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