[Resolved]  Amazon India — payment not received and customer care misguiding

17 Sep 2019
I have transaction Rs 3287/- through amazon pay from Paytm bank to Bank of Maharashtra. Regarding transaction i call many time amazon they customer care just told like please wait 24 hour, 48 hour and 3-5 working days.
Initial 20 days status was show pending but today when i checked it status shown successful but i didn't get refuns as well as transction on bank of maharashtra.
I call amazon customer care they told contact with bank of maharashtra with ref Id. I called but they(bank of maharashtra) said sorry there is not any transaction in your account at this amount Rs 3287/-. I call again Paytm customer they told amount is deducted from our bank please contact with amazon. I call again and again with amazon as well as Paytm bank but i didn't get any solution. I need money please please help me.
My transaction ref Id no is[protected]