Amazon India — refund amount processed but not reflecting in account

Address:

Ahmad Manzil 3rd Floor Rm No 301 Masjid Bundar Old Bangali Pura Near Crawford Market Mumbai, Mumbai City, Maharashtra, 400003

Dear sir/mam,

Name: anamnaaz khalid hussain qureshi
Account number: [protected]
Mobile number: [protected]

I have purchased naviforce men watch from amazon on 07th march 2019 by making payment of rs. 2724/- through indian bank debit card. I have cancelled the item and amazon initiated refund on 8th march 2019 with refund reference number of[protected] and transaction id provided by amazon - 1111yvgvahwpkydwl2jh8fbyp at the time 02:41 am ist. I contacted to indian bank customer care executives denying the existence. I am not in mumbai so that i wont able to come my home branch.

Please find the attach screenshot copy from amazon and also my passbook copy and adhaar/pan card for your reference.

I request you to kindly do the needful as soon as possible and refund the amount.

Regards,
Anamnaaz qureshi