Amazon India — refund not processed by amazon order id :[protected]

Address:

Guntur, Andhra Pradesh, 522001

My name is tejavenkatesh. My bank is state bank of india guntur (Guntur bazar branch). I purchased a laptop for rs.45990 from amazon india. Date 22.01.2019 by using sbi debit card. But some reason i cancel this laptop on same day. On 22. Jan 2019 amazon issue a refund reference number 566745. But till date i have not recvd refund to my bank account against amazon oder is #[protected] then i call amazon customer care number to provide the refund but they provided reference number: 566745 only and they told go to bank and give charge dispute filling. Here is i conversation details-dear amazon ji today i am going for bank for dispute charge filling but bank denying these type of filling and provide bank statement for the period of 22th jan 2019 to 30 jan 2019. I am very upset these thing harping & as i am old customer of amazon. So you give my solution and credit amount to my a/c against order # if#[protected]. I am also attached my bank statement. Till date i am not recd my refund rs.45990. So kindly provide proper solution sir. My mail. Id is [protected]@gmail.com.