Amazon India — regarding money deduction from my account through mail hacking.

Address:

7/46,Ramesh Nagar, New Delhi, 110015

How to recover money if your bank account, credit card is hacked misused
The hacker made illegal transaction worth 165, 000 rs online. I got sms – “dear customer, rs 165000 was spent on your sbi card ending 1483 at amazon pay on 03/08/2019 while getting this sms, he was surprised and he immediately contacted bank authority. I made a complaint at the bank, that it is illegal transaction and it is not made by me.. Before any action is taken another sms received with transaction value worth16, 5000 rs i am immediately asked the bank to block credit card so that further transaction cannot take place. I visited a bank. He was expecting a bank to repay this money similar to any other victim. The bank, however, refused to pay this money. Bank official said that transaction was done using card number. As the transaction is already done with the legitimate credential bank cannot refund this money. He tried hard to convince bank official but no success. Bank redirected to police.
I went to police station and filed fir for this fraud. Police acted fast and contacted cyber cell to trace the hacker.