Amazon India — Unethical behaviour, not fix upon their promises

Address:	123001
Website:	Amazon.in

I placed a order of Canon PG47 ink cartridge on Amazon india on 10th april 2017, on 12th april it was shipped, its order number was[protected], its price was 589 rupee(including delivery charges), on 12th april I called amazon helpline and explained that I need that product as soon as possible because of an issue, they ensured me that I will get that product soon, now on 14 april I opened the amazon app and got to know that my Product is cancelled, to know the reason I made a call to amazon again, And when I explained the issue she firstly told me that I will get on time and after I again told her that Amazon app says my order has been cancelled then she told me that order has been cancelled due to incomplete address, I told her that I had placed many orders previously with the same address and I didn't faced any issues, then she told me that amazon service is doorstep and that's why I will not get the order with the same address, I told her that I know it is doorstep but I have to go the delivery agent to get my product and regarding this issue I had called amazon to resolve this issue but amazon customer care executive told me that I have to go there to get my order but she(Amazon executive)denied that we cant say this at all and she cant do regarding my cancelled order, and as usually I get a message after the call regarding the call with the agent name I didn't got that after this call.
Now If possible I need these resolutions
1.Either my product should be delivered on or before 15th april or I should get the compensation.
2.The customer executive should mail the points during the call that on these points call was based and executive have ensured us so that they cant deny it latter, and my one mobile number was switched off and they had my another number they didn't even bother of to inform me about this on my secondary number.
My email id connected with Amazon account is [protected]@gmail.com