Amazon India — Warranty service improper service after sales

Address:online
Website:www.amazon.in/ref=nav_logo

Dear Sir,
I have purchased a pTron Bassbuds Lite in-Ear True Wireless Bluetooth 5.0 Headphones with Hi-Fi Deep Bass on 14/2/21 online from amazon but on sunday i noticed the charging dock is not charging and also the charging light is also not visible so i have given complaint online i had received reply that i will be contacted with in 48 hrs but not been contacted so i tried to call the customer care number but there is no proper guideline the call is discounted after few second cant connect to executive
amazon should have customer service or support for the product purchased from them why should we depend on brand as how we buy from vijay sales they take complaint and try to resolve from their end too
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Amazon India customer support has been notified about the posted complaint.
Sep 22, 2021
Updated by shafsaan
Order Number:[protected] Invoice Number : IN-BOM[protected]
Order Date: 14.02.2021 Invoice Details : MH-BOM[protected]

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