Amazon India — Your amazon.in order #[protected]

Address:	New Delhi, Delhi, 110009
Website:	www.amazon.in

Refer to the trail mail i have ordered the lenovo z2 plus from amazon on october 12, 2016, and after unboxing the same i find that charging cable and charger is missing in box. Then i have given request for replacement for same but unfortunately the replacement was reschedule again and again after that i called customer care again then said they will provide with with refund of same and on october 19, 2016, the incomplete article was picked from my home under tracking id [protected] as per scanned copy attached for your reference and after continuously calling and mailing the amazon customer care they are denying that they haven't received the article till date and they are questioning me as culprit and saying i haven't send the article back as it is rescheduling again and again for pick up.

Please help me out to resolve this matter as i am been chasing for same from last one month.


Thanks & regards
Himanshu arora
Hand phone-: [protected]
E-mail -: [protected]@yahoo.com
[protected]@gmail.com
[protected]@aol.com
[protected]@hotmail.com
Skype id -: himanshuarora20