Amazon — oneplus 5 item returned but saying not returned

 
2 Reviews
 K Nagarjun Nagarjun on Feb 7, 2018
Oneplus5 have issue for the first time i m requested for replacement the person came and took the product if i asked him you are amazon employee he told yes he took and updated after second time have same issue so this time i am canceled this happen in october 6 2017, i called customer support almost 15 to 20 times but when i called they are doing pick from there end and its automatically cancelled. But before i am leaving to home on 12 i called to amazon support on 11 oct the person given assurance to pick up will arranged on 12 he will come the person came and took the mobile this things are not updated in amazon account we thought its done like that but emi started deducting from credit card so i called them they are saying after investigation its not with them if its started on nov its self i will contact them immediately so please help to resolve this issue

Complaint Status


[Feb 07, 2018] Amazon India customer support has been notified about the posted complaint.
Updated by K Nagarjun Nagarjun, Feb 19, 2018
i got some mails from amazon team which i have attached they accepted PHONE with them and asked to wait 48 hrs after i called again asking for 48hrs dont know when they are going to give solution to me replace phone or refund money.
please give me a solution.

oneplus 5 item returned but saying not returned
oneplus 5 item returned but saying not returned
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Fraud Amazon cash back offer :
Order no[protected] dated 9/10/2017 lenovo k8 note purchased through Citibank card ending 4371 10% cashback not received still... it's 2 Feb 2018 it was told that it will be credited by 9 Jan 2017.
Buyers please don't get intimidated by these

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    Amazon - oneplus 5 item returned but saying not returned