Amazon — product defective

Address:

Unit 9, Back side of Krishna Kunj appaartment, Khordha, Odisha, 751001

I have order a glass drinking water. I got it in a defective way when i approached amazon customer care for refund they are denied to pay me the refund and closed my account after repeated request they denied to pay me my refund

Amazon mobile number:-[protected]
Amazon mail id:[protected]@gmail.com
Order i'd:[protected]

I request amazon to refund my money in my bank account that is linked with amazon account