Amazon — Refund not received[protected]

Address:	400060
Website:	www.amazon.in

My order #[protected]. due to could not delivered on time, I Cancelled my order on 30th Dec, 2016, for the same I got the mail that "your refund has been imitated" on 2nd Jan 17, but it's been 22 days now, still i didn't get my refund of Rs.1570 in account till date...

I have called many times to customer care of amazon, about this they provided me a refund transaction number no They also provide the reference number, then I talked in bank but they were saying we didn't get any payment acceptance request. Again i contact Amazon they said me to file a charge dispute through my bank but in state bank of Patiala there is no such process, I told amazon about this but they keep saying me to file charge dispute or they will not refund my money... Even on 17th JAN, 17 i have mailed my bank statement to Amazon still they could not help me.

I need my money through any source as earliest.

My order id is :[protected]
email id: [protected]@yahoo.com