[Resolved]  Andhra Bank — Account debited but not dispense money from cash deposit machine

Address:Hyderabad, Andhra Pradesh, 500033

Sir
I ch. Eshwar gopal, holding account in andhra bank sri nagar colony branch
My acc no-[protected]
On[protected] when i try to withdraw amount of 10000 from cash deposit machine in sri krishna nagar andhra bank branch the machine showed it's not responding to the transaction
But the amount is debited and no receipt have come out through the machine
When i complained about the same to the bank manager of krishna nagar branch he is not responding properly and untill now he not taken any further action
It's be 14 days since i lodge a written complaint to bank manager, he is just listening but no further action is being take
Please help me resolve my problem as soon as possible
Thank you

Eshwar gopal
[protected]@gmail.com
Contact [protected]
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Jun 16, 2017
Complaint marked as Resolved 
Not solved Please post it again
Andhra Bank customer support has been notified about the posted complaint.
Jun 15, 2017
Updated by Shivayenni
Yours is fake site
Your asking details
And you are debited amount
I will lodge complaint against you in customer forum
You debited my account by saying your are from Andhra bank and asked card details
Despite of not providing cvv also u managed to debit my account
I will lodge a police complaint against you and your website
Verified Support
Jun 15, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Jun 22, 2017
Andhra Bank Customer Care's response
Dear Customer,

We would like to inform that an amount of Rs. 10, 000/- has been reversed in your account on[protected] for the failed transaction on[protected]. We regret the inconvenience caused to you.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

Dear sir on 5th july at 8.30PM i deposited 7000 rupees through CDM machine at langerhouz branch, hyderabad. The machine received the money but not credited to my account.it has shown some hard ware error. Please solve my problem as soon as possinble
My details:
Devalla Ashok
[protected]
Kokapet branch
Ifsc: ANDB0000643

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