[Resolved] Andhra Bank — error userfg0011 [100205] the active accounts linked to the user do not exist. only limited features can be used. please try after sometime..

PRASUNA KRISHNA

Address:

560036

Sir, i am facing internet banking problem from past few days, when i log in to the internet banking website it shows some error i. E., "the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime."

I even send a complaint mail to andhra bank once but i didn't get any response
But there is no resolution. Request your support to resolve this problem

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Jul 30, 2018

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2018

Andhra Bank Customer Care's response Dear PRASUNA KRISHNA,

We understand your concern. In order to assist you, kindly DM us your concern and contact details, along with the screenshot of the website on our twitter handle @bank_andhra with the help of following link https://bit.ly/2HX81Bw.

Regards,
Andhra Bank Customer Service

Jun 18, 2018

Updated by PRASUNA KRISHNA Dear Support,

Kindly provide me support mail id in order to provide necessary details. I don't use twitter. Kindly understand.

I have already sent a mail with all contact and account details to [protected]@andhrabank.co.in. But no response. Kindly check

Thanks and Regards,
Prasuna Krishna

Verified Support

Jun 29, 2018

Andhra Bank Customer Care's response Dear PRASUNA KRISHNA,

Please share your email ID through which you sent the mail. In the meanwhile, it would be helpful if you share your contact details and account number to assist you further.

Regards,
Andhra Bank Customer Service