[Resolved]  Andhra Bank — fund transfer

Address:713326

Sir,
With due respect i would like to tell you that on[protected] i
Have made an aeps transaction of mousumi roy who has a joint account
With her husband satyajit roy at sbi radhanagar road branch. Her
Aadhaar no.[protected] is given in her account no.- [protected].
She has deposited rs. 2000/- on 30/11/2016 at first in her said
Account through my kiosk and the same amount is transferred to
Dibyandu chatterjee, an account holder of andhra bank, having account
No.- [protected] of durgapur. Both transaction has been done
Through my kiosk. But, dibyandu chatterjee has not got the transferred
Amount of rs.2000/- even his account has been debited by rs.2000/-,
Means there is a shortage of rs.4000/- in the account of mr. Dibyandu
Chatterjee due to aeps transaction. Mr. Dibyandu chatterjee account is
Also linked with the aadhaar no.[protected].

I have attached the scan copy of the deposit and transfer slip of mrs.
Mousumi roy and the updated passbook copy of mr. Dibyandu chatterjee
For your reference and also the aadhaar no. Of both the parties.

Therefore, i request you to look at the matter seriously and do the
Needful as soon as possible. I will be thankful to you for this.

Thanks & regards
Namita shaw
Mob - [protected]
+7 photos
Was this information helpful?
No (0)
Yes (0)
Jul 11, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
May 12, 2018
Bikul Bora's response
Dames my atm lost my pas book, check book, black my atm pin. Places send me new atm card new pin

May 12, 2018
Bikul Bora's response
Dames atm card black pin
May 12, 2018
Bikul Bora's response
New atm card new pin number

May 12, 2018
Bikul Bora's response
New atm card new pin

Verified Support
May 13, 2018
Andhra Bank Customer Care's response
Dear Customer,

We are sorry for your disappointment. We have noted your concern and forwarded to the respective team. The status will be reverted to you at the earliest.

Regards,
Andhra Bank Customer Service
Verified Support
Jun 08, 2018
Andhra Bank Customer Care's response
Dear Customer,

We would like to inform you that, the amount has been refunded to your account on 30.11.2016.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

Please send me new atm card new pin number

My money was debited from my account but the transaction was failed payment is not successful.

Mr.ravi prob.off., a worker in mauna chowk chhapra saran bihar pin code-841301 behaviour is very rude and non co-operative .he is very fustidious worker.he always told this is not my work.i will never do this work.he is always in very relax and argumentative mood
Ajay samal, At, -Suleipal, Post-Gandamala, Dist-Angul, Odisha
Ajay Samal Ajay Samal's reply, May 25, 2018
Name-Ajay samal, post-gandamala, Rengali dam site, Angul

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Andhra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    1659
    Pending
    0
    Resolved
    996
    Andhra Bank Phone
    +91 40 2312 2703 [Help]
    +91 40 2312 2693 [Help]
    +91 22 2261 8335 [NEFT]
    Andhra Bank Address
    5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India - 500004
    View all Andhra Bank contact information