[Resolved]  Ant Girl Collection — fraud website

Website:www.antgirlcollection.com

Only prepaid orders were available, and very long delivery period! I ordered garments for total of rs. 365! No delivery!
Ordered on 24 dec 2019.
Order no. #17489
*website antgirlcollection.com doesn't exist.*
[protected]@antgirlcollection.com mail id doesn't exist!
Paid through upi id. [protected]@icici
Transaction id:[protected]
I hope that the culprits can be tracked down through the upi id linked bank account.
I would like as quick action as possible into this and justice for the consumers
+5 photos
Was this information helpful?
No (0)
Yes (0)
Jan 15, 2020
Complaint marked as Resolved 
I revieved my payment back via Razorpay! They have sent me an email - Refund for Lady Clothe. And for further assistance they have asked mr to contact the LADY CLOTHE Support. Whoever has paid through UPI Id can get their refund from Team RAZORPAY. I don't know about other modes of online transaction.
Complaint comments 

Comments

Razorpay is the gateway through which they receive money..

Please catch razorpay and ask them to refund the amount of all the account..
Fraud people, i have ordered gown of rs.585 and was checking for the delivery status, but gess what i cant find the site they have vanished taking all the money. Such a fraud!
Ordered on 10th January 2020
Order No. #59784
*Website antgirlcollection.com doesn't exist.*
[protected]@antgirlcollection.com mail id doesn't exist!
Paid through debit card
Transaction Id:[protected]
I hope that the culprits can be tracked down through the linked bank account.
I would like as quick action as possible into this and justice for the consumers

adarsh1304's reply, Jan 23, 2020
Dear people I had ordered goods worth 920 on 2 January and order was not delivered to resolve the issue I had raised reported the transaction and raised a dispute with my payment gateway (amazon in my case) and to razor pay their gateway.

After almost 10 days they have refunded the amount of 920, all the impacted people should immediately raise a dispute on their payment gateway and razorpay with all the screenshots.

You can raise complaint on razorpay.com/support. Please send all the screenshots including the order delivery confirmation from antgirl, payment made from your gateway etc.

The operator of antgirl is "LADY CLOTHE
I order the product from antgirlcollection.com and I did not receive any delivery msg from company and now when I trying to contact the company from website I .unable to reach it and it's says website not found. I order the dress cost of rs320. Please take strong action and punish them .

Same issue
Kindly help us out with at least our refunds getting back.
The payment gateway easy Razorpay.
And they mentioned that they won't be able to intervene in it unless we contact the merchant.
But the merchant is non-existent.
Same thing happened with me. The phone number to contact them is switched off and I’m not able to get my refund!!! Such a fraud site... please do not buy anything from this site.
Gauthami Nair's reply, Jan 18, 2020
Could you please share the mobile number you used?
I’m going to track this via cyber cell
Chinnu Ajith Vyas's reply, Jan 18, 2020
086375 23034
091299 43953
085097 14507

After I had raised grievance via razor pay support, i got calls from above phone numbers claiming they are from Ant girl collection, literally communicated in ill manner, when i asked for their supervisor he said he runs the company and if you want money share bank details i denied,

Later at night i get phone call from another number saying if you want the payment i would send you link, copy it & send it to this number 096342 24747

Please be aware of such calls who claim they are from ant girl collection, in true caller the above mentioned numbers has been reported spam by others
Can anybody tell me how to get refund from razerpay
Order #19256 (December 26, 2019) & Order #19289 (December 26, 2019)
Order dated 26.12.2019, Till date i cant receive my order. Tell me wt is the status. My M No. is [protected].

Hi,
Could you please let me know the process for getting money back from team Razorpay. I didn't receive my order and site is now closed and merchant is not responding.

I haven't received my order .Money has been taken but I haven't received my order. I want my refund
How come u took all the Screen shorts??
I mean usually when we order something we dont take Screenshots of each and every step!!!
See antgirl is a fruad website ..and i m gonna complain about them...these people should get track down as soon as possible
Same here. I also ordered two tops worth 705 rupees on 31st dec 2019, order number being 30452. Now when I am trying to trace the website n order status, I can't reach to the website. They have cheated many people out here. I had paid it through my SBI debit card. Does anyone know how to get refund for payment through card??
I had the same issue. I ordered for women’s clothing and made a payment of 554 and the website doesn’t exist. Made the payment through UPI. Pls track down these fraudsters and delete them from the web. Such cheaters should be heavily punished and fined! Is there anyway I will be able to get my money back?
PLEASE PLEASE do not buy from this site!!

I placed two orders on two subsequent days in Jan first week for a total postpaid amount of 1200 Rs. When there was no order tracking details even after a week, I tried to visit the site on link given in order confirmation, and the website has just vanished!
Multiple mails to their email id provided has given no response.

Total fraud!! If anyone knows how to register complaint with cyber cell, please guide.

Also Summaya, can you please share how did you get Razor pay to refund your amount? Its a payment gateway and normally they dont do refunds unless approved by merchant site. Will be helpful if you can share how you contacted Razor pay and convinced them for same.
Gauthami Nair's reply, Jan 18, 2020
Same situation here.
I paid 1050. I have my cousin working for cyber cell. I’m going to see if anything is possible from that side
Chinnu Ajith Vyas's reply, Jan 18, 2020
086375 23034
091299 43953
085097 14507
096342 24747
I got calls from above numbers claiming they are from ant girl collection support services, literally behaved in uncivil manner
Chinnu Ajith Vyas's reply, Jan 18, 2020
096417 75240
This is their other number
Who made me call immediately after i made this comment they are watching us
Hi summaya,
Can u share the message that u received while you got the refund?
i have also placed order on 8th Jan order #48070 for rs 845 paid thru razor pay

please help me how i can get my money back

I ordered through antigirl collection and I haven’t received my order.my order id is 30356. I order it through upid!
Facing the same issue. Pre paid Rs. 779.
Such a fraud website
[protected] contact cyber crime toll free number to report such fake & fraudulent online websites.
Helpline Number - 155260

The more Complaints received by customers would at least stop such websites coming up in the future.

cause they opened new websites - https://ant-womancollection.com/ in european regions and one other with cod in India http://www.antsclothing.com/

This is continuous chain operating for past few years.
I am going legal -- soon this company will get notice High Court ( Consumer Court) Delhi and all their websites will be shut.

all domains are booked through - Godaddy..

I request all to send a email to track this fraud to [protected]@godaddy.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint