Apollo Pharmacy — complaint against apollo pharmacy for supplying long back expired medicine

Address:Flat 202 RamGovinda Villa, 106 N S Avenue, Serampore, Hooghly, West Bengal, 712201

Hi,

As being a regular medicine purchaser from apollo hospital (Amount around 20 k every month, i would like to register a case against apollo pharmacy ( (Branch code:) located at n. S avenue, serampore, hooghly, west bengal for supplying a long back expired medicine to a critically ill person. On 29th june, having severe pain at the waist and abdomen due to chronic calcific pancreatitis and hepatitis c, i have purchased a medicine called "acimize plus" tablet but later after taking 2 pills due get a recovering from pain, i have found that medicine delivered was expired in the month of april 2019. Knowing the fact i have become severely ill, met with a doctor, the store in charge is so much arrogant, that behaved with me a wrong attitude and left for home at 8 pm on 30/06/2019 without giving severe importance to the case. The store in charge does not know the medicine having in their locker.

As per the government of india pharmacy laws, started from 1986, i will be registering a case against apollo pharmacy in consumer. The complaint details are as follows.

1) complain against apollo pharmacy for storing the expired medicine in their stock and sell those expired medicine.

2) complain against the store in charge, mr, uttam das who is responsible for the complete issue owner.

3) if i do not get any response withing 24 hrs starting from now. I will have to register the case against the pharmacy for playing with the life of patient.

4) if it is not addressed after taking due cognizance, i will be registering a complain against apollo pharmacy for negligence with patient. Other wise you have to pay me 20 lakhs as compensation.

If you rightly understood the situation, you should call me @[protected] immediately. Because for last 40 hours i have been vomiting and having severe loose motion. I have not taken any food, only ors-l.

Now you decide what you want, fighting the case against apollo pharmacy & its store in charge of your shop situated in n. S avenue, serampore, hooghly west bengal amicable solution to stop your procedural and intentional, deliberate wrong supply of expired medicine or pay through compensation of 20 lakhs. I have talked with local police station and they are asking me to lodge the case against the concern so that police can take it forward for stopping the practice. Their supervisor is equally responsible for the instance

Waiting for your reply at my number @[protected] immediately or face the consequence as per the rules and regulation of pharmacy act, central government.

Thanks
Arupratan bagchi

Flat 202 ramgovinda villa,
106 n. S avenue
Serampore, hooghly, west bengal,
Post code : 712201
91-[protected]
Was this information helpful?
No (0)
Yes (0)
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
Jul 08, 2019
Updated by arupratan.bagchi
Under no circumstance i will talk with you without compensation which i have claimed. This is not the first time but for the 4 time, happened with me. You have to pay the compensation or face the legal consequence as per the Law of the land.

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Pharmacy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1997
    Pending
    76
    Resolved
    1203
    Apollo Pharmacy Phone
    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
    View all Apollo Pharmacy contact information