[Resolved] Croma Sion Branch — brand new Panasonic microwave not working | |||
I bought a Panasonic Microwave on 31st december 2012 from Croma Sion branch on my Citibank credit card. Exchanged old Microwave for Rs 300 and bought extended warranty for 2 years for Rs 419. The microwave was dead on arrival and the demo engineer declared that when he came after 2 days of purchase. I had to chase the store for that too. Have been complaining over the last 14 days, to call centre to sion store, they said Panasonic hasnt answered them.So they cannot do anything. I have not bought it from panasonic so its really not my lookout. After promising delivery everyday for the last 10 dyas, he calls up today and says the same oven is not there. So i should come to the store and pick something else I like. That is absurd. I want a full refund immediately. This islousy service from teh Well reputed TATA group. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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Croma — Not a microwave at all
I have walked into Croma retail shop at Jubilee hils , Hyderabad on 23/01/2010 and asked to explain about Microoven brands ultimatly one sales person Mr. Prashant (502166) has appraised me about their own brand CROMA pretended to be a good product compared to other brands. Unfortunately I have purchased the CROMA brand microvoven vide invoic No.[protected].The problem:
I felt this is not a microoven just a metel box as it never function as per the specifiations povided in the manual given by them.
I is not even roasting a papad.
While reheating the foods spills over in the oven iself.
Food products beome corbon or half cooks.
I am sharing this expeience to all my Indian brothers and sisters, please do not get cheated by such poducts marketed by CROMA by fixing their brand name sticker on some metal peaces.
When I have complained thy have send some unskilled man to repair. What he will repair to a metal piece. he answered to our questions "it will be like that only." He has faught with my daughter for her signature on his job card.
He never be able to explain and solve the problem. If CROMA do not refund my money (the price I have paid) and take back their product, certainally a case will be filed in consumer court by 20th of April 2010.
It is shameful on the part of to a Reputed TATA conmapny selling these kind of pretended products.
V.P.Rao
Hyderabad