[Resolved]  IFB Micro Oven — No service for last 1 and half month

Address:Bangalore, Karnataka

I have raised a complaint for some issue with my IFB Mircowave oven on 5th Sept 2012. Executive came and taken 1 part from my oven on 8th Sept, since then I am waiting for someone to come and fix the issue. I have called 10-15 times to IFB customer care and 20+ times to the franchise to fix the issue. Everytime they commit to fix it by 24 hours and never turned up. Infact I have updated my complaint to their website and no update even after that. I am providing all the details of my complaint.

Complaint No: 9500046
IFB Customer care no: [protected]
Franchise Name: Hari Nidhi Enterprises
[protected], [protected], [protected]
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Mar 16, 2017
Complaint marked as Resolved 
Verified Support
Oct 16, 2012
IFB Industries Customer Care's response
We regret for the inconvenience.

We ensure you faster service as per your convenience as soon as possible.

Regards,
IFB customer care
[protected]@ifbglobal.com
[protected] / 39004321
Verified Support
Oct 25, 2012
IFB Industries Customer Care's response
Hope your complaint has been resolved, For any further future suggestion, complaint and feedback. Please revert in our below mentioned contact details.

Regards,
IFB customer care
[protected]@ifbglobal.com
[protected] / 39004321
Complaint comments 

Comments

IFB Micro Oven — Worst customer service

I have purchased IFB microoven model no 30sc2 .But it never worked properly. I have even entered AMC after expiry of waranty pariod.This is one of the worst product of this IFB co. which has worst customer service back up.They never attend problems in time and if at all they do will never resolve the problem never rectify it.leavve it half done and will never turn back.So appeal to their country manager look into service dept to the customer satifaction or else dont cheat the people by selling ur worst product to the customer. If sombody from this co. follows website direct ur cust dept to rectify the problem satisfactrily.

N.G.Rathod
[protected]
Chennai
NEVER BUY IFB PRODUCTS .WE BOUGHT 2 MICROWAVE OVENS / 1 WASHING MACHINE - NO ONE CAME FOR WEEKS FOR DEMO AND NOBODY IS RESPONDING TO REPLACE ONE OF BAD ONES WE GOT. IFB HAS WORST CUSTOMER SERVICE IN DELHI NCR.

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