[Resolved] IFB / Senorita Washing Machine — IFB Machine breakdown. No response from QRS

Gireesh101

from Thiruvananthapuram, Kerala

Address:

Kerala

I bought a IFB Senorita fully automatic washing machine( Invoice Number[protected] on 14/08/12 from QRS MG Road branch at Trivandrum . It is not one year since and the machine has broken down and there has been no response from the QRS despite repeated telephone calls ( to[protected] ,[protected] from my side. Now it has been 4 days since I complained, and I am told that they have forwarded my complaint to the service center and that the technician will contact me any time. I feel cheated and I want legal recourse.

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Apr 16, 2017

Complaint marked as Resolved

Verified Support

Apr 30, 2013

IFB Industries Customer Care's response Dear Sir,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.
Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team