[Resolved] Panasonic / Split Air Conditioner — Not Provide the Service till date while the A.C. is not in working Condition | |||
Dear Sir, It is submitted that i have bought an Air Conditioner (Split) on dated 07/04/2013 from M/S MAA BHAGWATI ENTERPRISES, Agra (U.P.) after purchase it I have called to customer care of Panasonic India Co. for the installation vide service request No. PI-ASC[protected] on dated 07/04/2013 for product installation, and the representative promises me that their service personnel will contact me within 24 Hours, but left of 24 Hrs. nobody contact me regarding the product installation as they quote, therefore third day I have arrange the installation from local area on my behalf and not mind it. But on dated 27/04/2013 my above Air conditioner has been got defective so again I will try to put the complained on customer care vide service request No. ASC[protected] for product repair, but after so many corresponding still I have not get any response from M/S Panasonic Ltd. For rectification of my Air Conditioner. Therefore you are requested to please take up this matter and pursue this matter seriously on your best. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Dear Customer,
We regret the inconvenience you had to face and would like to help you resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us some time we can look into the matter.
For any further assistance, please feel free to write in at [protected]@gmail.com
Regards,
Customer Support Team
Panasonic India
We regret the inconvenience you had to face and would like to help you resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us some time we can look into the matter.
For any further assistance, please feel free to write in at [protected]@gmail.com
Regards,
Customer Support Team
Panasonic India
14%
Complaints
2013
Pending
0
Resolved
280
+91 22 2230 1952
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
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Panasonic (Split Air Conditioner) — Servicing
Sir,inspite of our regular phone calls since last 25-30 days, for our Split Air Conditioner servicing, which is under guarantee and within one year , there is no response from your company Autorised Service Centre M/s Virendra A.C. Ashok Vihar, Central Market, Delhi-52