| Address: New Delhi, Delhi, 110068 |
| Website: eindiatax.com and applypanindia.in |
The above firm through their web sites eindiatax.com and applypanindia.in offer online services of getting New PAN card, Duplicate PAN card and correction changes in PAN card by charging Rs.299/- per
Service.
As I had to apply for Duplicate PAN card, on going through the web, I got their web site applypanindia.in and applied for duplicate/re-issue of PAN card by paying the necessary fees through my credit card on 20.2.2017 which was acknowledged by them immediately on getting my payment and they informed me the communication reference number (their email dated 20.2.17). As per their advise, I submitted my application on line and then got application printed and signed and submitted to them along with photos, necessary documents for ID proof, address proof and date of birth proof through courier. I mailed them scanned copies of filled in application along with all required documents on 23.02.17 which was acknowledged by them vide their email dated 24th February, 2017. On 7th March, 2017, I received a email from them informing me about the submission of the PAN
Application to Government of India and they also provided me the coupon number .[protected] and sent me a link to track the status of my PAN application.(http://www/myutitsl.com/PAN online/track APP.) They advised me to track the application after 10-12 working days.
On 15th March, 2017, when I tracked the status of my application in the web site they gave me, I got the message ‘RECORDS NOT FOUND”. Immediately I sent a mail informing about the same for which they advised me to wait for some more days. As I was getting the same message “RECORDS NOT FOUND”, I sent a mail to them on 27.03.2017 with a request to take up the matter with UTI to getmy PAN card issued for which I received a mail from them informing there is long delay in issue of PAN
card after demonetisaion and they are tracking the same.
As there was no positive reply from them for all my mails, I requested them to return all the documents submitted by me along with the fee of Rs.299/- they collected from me. There is no reply from them till date for my mail.
I keep on calling on your number [protected] but it is always busy
kindly contact me immediately [protected]
kindly provide good service and do the needful for the same.