[Resolved] Apps You Need — Mobile repair delay and no responsible | |||
Cin no : D[protected] Email Id: [protected]@gmail.com Insurance Reference Number: IRN466081 Master Policy Number:[protected] Insurer: The New India Assurance Company Limited IMEI/ Serial No.: [protected] Brand: LENOVO Model: Lenovo A7010a48 Invoice Number: 1070 Invoice Date: 03 Jun, 2016 Invoice Amount: Rs.11999 Total Amount paid: Rs.1358 Inclusions: Damage Insurance, Theft Insurance, Extended Warranty, Pickup & Drop Service my mobile is liquied damage. my mobile is picked your agent. i am calling to your customercare executive many times and talk about my mobile repair process their is no responsible and said you see the web page . i seen the web page till approval are pending there is compliant request avaiable i put the compliant many times but no reply in your side. I m informed you to your service is totally disappointed. I place the request repair my mobile phone August month 2016 and my phone is picked by your person 22 August also collect the my documents still 14 October no progress and yesterday said your local agent u r not produce declaration certificate by service center totally 60 days are waiting and now say not produce the document . No information provide me your side about this and i call to your local agent every week he said to me your phone is under progress and work finish with in two or three days same word every time repeated. Finally now 14 october said your case is closed and re open the case request put the mail to your company. Lot of case Agra regions still pending I m finally requested to find out the problem and repair my phone otherwise, I will legally take the action. now a days his not attend my phone thaning you Was this information helpful? | |||
May 13, 2017 Complaint marked as Resolved Apps You Need customer support has been notified about the posted complaint. Verified Support Apr 08, 2017 Apps You Need Customer Care's response Dear Claimant, Greetings!! Glad to inform you that your repaired handset dispatched at your given address by First Flight Courier Services which consignment no. is R991Q0881382. Thanks & Regards AppsYouNeed | |||
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123, 2nd Floor, Block A, Corenthum Towers, Sector 62, Noida, Uttar Pradesh, India - 201301
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