Arcee Electronics — Defect, No replacement and No Exchange

Address:	Mahavir Rachana, Sector-15, Palm Beach Road, Belapur.
Website:	arcee.com

Hi. I bought LG Refrigerator from Arcee Electronics, Belapur store on 17th December under Name- Prachi Kate. I got the refrigerator on 20th but the side part of it was damaged. They said the replacement will be done in 24-48hrs which didn't happen. Their one of the website number is wrong and other is not working. No point of contact .
Also before delivery, and after 24hrs of booking I had asked for a color exchange. The store royally ignored and denied any help here. We are living in the digital and customer centric era and LG or Arcee both are not living up to that and don't care about it. I've spent 24k on the product which will go on for years and such a small request is not been considered by the brand is very pathetic. My only hope is Consumer forum Please help me in this case as its a long term investment or give me back the REFUND. Awaiting response. Thanks