Asus — High SAR Value of the mobile handset "ASUS ZENFONE"

Address:New Delhi, Delhi

Dear Sir, I had purchased "Asus Zenfone 5 A501CG (Red, with 8GB)" on[protected] from FLIPKART website. As per specifications given by "ASUS INDIA PRIVATE LIMITED" to Flipkart, SAR Value of this product, shown on specifications was "At the Head - 0.710 W/Kg, At the Body - 0.607 W/Kg", but on dispatched packet SAR Value is showing 2.0W/Kg. Some days before, I have read on newspaper that Mobile phone having beyond 1.6W/Kg SAR Value is not permitted to be manufactured or imported in India, because this may cause serious health problems. I saw on Department of Telecom website, as per Department of Telecom, Govt. of India: • All the new designs of mobile handsets shall comply with the SAR values of 1.6W/kg averaged over 1 gram of human tissue w.e.f. 1st Sept. 2012. • The mobile handsets with existing designs which are compliant with 2.0 W/kg averaged over 10 gram of human tissue, continue to co‐exist up to 31st August 2013. From 1st Sept. 2013, only the mobile handsets with revised SAR value of 1.6W/kg would be permitted to be manufactured or imported in India. "As per Department of Telecom, Govt. of India guidelines, mobile handsets having SAR Value beyond 1.6W/Kg not permitted to be manufactured or imported in India. Despite this, It was imported by "ASUS INDIA PRIVATE LIMITED" and sold to me and many others, which is violation of Govt. guidelines and It may cause serious health problems to ASUS Zenphone users. kindly look into the matter and do the needful on urgent basis. Please find attachmets: 1. Invoice of product 2. Department of Telecom guidelines regarding SAR Value 3. Packet pictures indicating SAR Value Your Sincerely, Shahzad Shekh mobile- [protected], [protected] e-mail: [protected]@gmail.com
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Asus India customer support has been notified about the posted complaint.
Sep 12, 2015
Updated by Shahzad Shekh
Dear Sir,
I had purchased "Asus Zenfone 5 A501CG (Red, with 8GB)" on[protected]
from FLIPKART website. As per specifications given by "ASUS INDIA PRIVATE LIMITED" to Flipkart, SAR Value of this product, shown on specifications was "At the Head - 0.710 W/Kg, At the Body - 0.607 W/Kg", but on dispatched packet SAR Value is showing
2.0W/Kg.
Some days before, I have read on newspaper that Mobile phone having beyond 1.6W/Kg SAR Value is not permitted to be manufactured or imported in India, because this may cause serious health problems.
I saw on Department of Telecom website, as per Department of Telecom, Govt. of India:• All the new designs of mobile handsets shall comply with the SAR values of 1.6W/kg averaged over 1 gram of human tissue w.e.f. 1st Sept. 2012.• The mobile handsets with existing
designs which are compliant with 2.0 W/kg averaged over 10 gram of human tissue, continue to co‐exist up to 31st August 2013. From 1st Sept. 2013, only the mobile handsets with revised SAR value of 1.6W/kg would be permitted to be manufactured
or imported in India.
"As per Department of Telecom, Govt. of India guidelines, mobile handsets having SAR Value beyond 1.6W/Kg not permitted to be manufactured or imported in India. Despite this, It was imported by "ASUS INDIA PRIVATE LIMITED" and sold to me and many others, which is violation of Govt. guidelines and It may cause serious health problems to ASUS Zenfone users."
kindly look into the matter and do the needful on urgent basis.

Please find attachmets:1.Packet pictures indicating SAR Value

Your Sincerely,
Shahzad Shekh
mobile- [protected], [protected]
e-mail: [protected]@gmail.com

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