Asus India — faulty new laptop

New laptop - fx505dy having freezing issue.

- twice been to service centre for repair in chandigarh - f1
- engineer are not able to identify the issue and also not ready to resolve the issue
- every time change of os and hard reboot is the solution they have given, for which i have to go to them
- this is absolute waste of money, time, loss of data and unnecessary visits to unprofessional servvice centre for this new laptop.

Rather it was threatening from engineers that i need to visit again and again

Is there any one in asus who can get this resolved or replace this new machine

My biggest blunder of life to get the asus laptop
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Asus India customer support has been notified about the posted complaint.
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This is really amazing that ASUS SERVICE HEAD is least bothered to respond...

Now this makes me feel that I have done blunder mistake of my life spending such high price for their machine rather I should have invested in right company for their product - like Lenovo/HP/Microsoft and even Aivta can be a better choice after looking their so called after sales service of ASUS...

Let us see whether a agency guy will revert from their side or their service head looking at customer money should not go in drain buying their new ...eagerly waiting ...
no one from ASUS have contacted till now

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